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Aftersales Manager
2 weeks ago
Our success starts with yours Stellantis &You, a leading global automotive manufacturer with brands including Peugeot, Citroen, Vauxhall, Fiat, Abarth, Alfa Romeo, Jeep and DS.
We pride ourselves in looking after our people.We believe in developing you,providing a supportive and engaging place to work and offering training opportunities that keep you up to date with all the latest technologies to progress your career with us.
This is a great opportunity for you to become a key member of our dealership team.In this role you will:
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Engage your Aftersales team to deliver the required commercial result and exceptional customer service.
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Drive performanceof the workshop technician team to maximise efficiency, sold hours and first time fix.
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Lead the behaviour of the Customer facing team to maximise upsell whilst maintaining exceptionalcustomer service.
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Adopt new digitalsystems and processes as part of our digitalisation strategy
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Developthe skills, knowledge and career progression of team members.
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Optimiseoperational processes within the Customer Journey, such as Vehicle Health Checks.
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Ensure Compliancewith group financial processes, DVSA MOT and relevant Health & Safety regulations.
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Make an impactacross the department and whole dealership.
The benefits are:
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A highly competitivemonthly performance bonus
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A Company car scheme - up to two vehicles
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Up to 7 % Employer Pension Contribution:
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Annual holiday:
- 22 days increasing to 26 with continued service,
plus bank holidays*
Shopping discounts through our Rewards App
Let's Work Together - We are looking for an Aftersales professional with a passion for providing excellent customer service and developing a team that delivers commercial success
At Stellantis &You, we embrace and celebrate the diversity of each and every one of our employees. And with every new member of our team we become even stronger, so join our team, aspire for greatness and be part of a group, made up of some of the most iconicbrands in the world
*Based on a full time contract of a 45 hour week.
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