Patient Care Coordinator

1 week ago


Burton upon Trent, Staffordshire, United Kingdom Winshill Medical Centre Full time

Main duties and responsibilities:
Caseload identification and management; become a contact point within the practice for patients who are:
  • Complex and/or frail
  • Frequent attenders for GP appointments
  • Recently discharged from hospital
  • Requiring active signposting to support services
  • New patients on list with specific needs Signposting and care navigation; first point of contact for patients, clinicians and community carers in delivering personalised care to patients following up referrals, resolving information requests.
Referring to appropriate services e.g. social prescriber, wheelchair services, continence team, hospices etc. Data analysis, auditing, coding, reporting, and sharing information.

Ensuring data in each record is correct and up-to-date, and ensuring coding is accurate. Using this information to create reports and share information with other services. Support the coordination and delivery of MDT meetings.

Provide coordination and navigation with the aid of digital tools for people and their carers across health and care services.



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