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IT Support Analyst

3 months ago

StokeonTrent, Stoke-on-Trent, United Kingdom Akkodis Full time

_Would you like the opportunity to work for one of the biggest tech companies in the UK, one that will offer you unparalleled opportunities to progress your IT Support career whether you have your sights aimed at a seniority bump, learning new technologiesor even to eventually move to a different area of IT _altogether? it's a down-to-earth environment as well, none of that fake corporate stuff.

_

  • Don't worry if you're coming from an SME background, the key thing is your 1st/2nd _line skills, your eagerness to learn, your customer_service_ skills and your ability to work as part of a team and take ownership. Your passion for providing a great IT service will go a long way here._
  • We want your skills to support the thousands of internal users of the business with their IT issues, which means logging and solving tickets, chatting to customers on the phone, and using support tools such as Active Directory, Office365, Exchange, CiscoKit, Teams, Windows 10 & MacOS (don't worry if you haven't had exposure to them all, _they can show you the ropes_), prioritising internal customer experience is key_
  • Whether you are a junior or a senior technician, there are different opportunities for both in store. _
  • Your new managers are just as passionate about technology as you, they can discuss them with you all day long, and they will appreciate and find a way to harness your knowledge of software beyond what the role requires. You'll also be able to take advantageof internal training and Pluralsight courses too._
  • The reason this ad even exists is because a number of IT Support Engineers have been promoted so, needless to say, opportunities will never stop coming, and on top of that, you will also be granted with what is most likely the most lucrative yearly bonusscheme I've ever seen_
Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.