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Patient Engagement Lead

3 months ago

Winchester, Hampshire, United Kingdom Practice Plus Group Full time

About The Role:

Have you thought about working within prison healthcare?
Prisons are one of the most challenging, yet rewarding places for healthcare professionals to work - if you're looking for a role where you can develop your existing skills and learn something new every day in an environment that never stands still, then this is it


As the Patient Engagement Lead, you'll be responsible for the improvement and stability of patient engagement activities and patient satisfaction through effective service user engagement and peer led forums, the planning and delivery of projects/programmes in line with patients' needs and priorities, involving patients (where possible) in project and training delivery.

You'll act as a point of contact and respond to patient engagement enquires from staff, external partners and patients.

Additionally, within this role, you will be responsible for the oversight and management of the health champion peer support model, including the delivery of Health Champion training across the region.


You'll ensure statutory and organisational requirements are met, that patient engagement activities are conducted frequently across all sites with timely evaluations and feedback/recommendations are communicated with patients, staff and external partners where necessary.

Work collaboratively with senior management to assist in establishing patient reviews of new innovations for business

About You:


You will hold GCSE grades C/4 or above in both English and Maths with experience of working as a peer representative in a criminal justice setting (including health, housing, substance use).

You will be required to have face to face engagement with patients as well as group facilitation/note taking when necessary.

Applications are welcome from individuals who have experienced a custodial sentence.

How will we support you?

  • Bespoke induction
  • Competency framework
  • Regional and national career development opportunities
  • Our bespoke Learning Management System to address your learning needs
  • Support from the wider team


We offer a whole host of additional benefits such as: a company pension scheme, 25 days annual leave increasing with service up to 28 days per year, plus 8 public bank holidays (pro-rata for part-time) and NHS blue light card.


It doesn't stop there we also offer a cycle to work scheme, free uniform, an extensive training and development structure for all employees along with an employee recognition scheme, discounted memberships and shopping discounts, free eye tests for computer screen users, an 24/7 employee assistance helpline and financial assistance when you need it.


On site, we have access to a gym which is free for the staff to use at times throughout the week, free parking and subsidised café/restaurant.


About Us:

_ _


Practice Plus Group is a specialist provider of NHS services into prison healthcare across over 45 different prisons, young offenders and immigration removal centres.

We believe in putting the patient first, regardless of the environment or their history.

The prison population is one of the most vulnerable and challenged patient groups in society and the delivery of their health care is conducted within often difficult and demanding environments.


HMP Winchester is a category B men's prison for those on remand to local courts, with an operational capacity of 690.

Practice Plus Group's mission is

Access to Excellence. Our core values are;
we treat patients and each other as we would like to be treated

we act with integrity

we embrace diversity

we strive to do things better together


Patients can only access excellence if we commit to living our values in everything we do when we're at work.

If you share these values and have transferable skills we want to meet you