Infra Operation Service Lead

1 week ago


London, Greater London, United Kingdom Scrumconnect Consulting Full time

Job Title: Infra Operation Service Lead

Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.

Location: Petty France or Staines Office, with flexibility as per shift requirements

Introduction:

Scrumconnect Consulting is seeking a seasoned DevOps Engineer to take on the role of Infra Operation Service Lead. This position requires a hands-on leader with a strong passion for troubleshooting, reverse engineering, and automating live service operations. The ideal candidate will have extensive experience in Linux, Kubernetes, networking, databases, queues, Azure Cloud, and scripting automation.

Key Responsibilities:

Act as the primary escalation point for live incidents, ensuring swift resolution and minimal disruption.

Proactively identify, troubleshoot, and resolve issues in live environments.

Lead and manage live incident meetings, including triage and decision-making processes.

Review and assess the impact of live change requests from a platform perspective.

Design and develop solutions to automate manual processes within the Live Service environment.

Perform a full range of DevOps tasks, establishing and maintaining standards and best practices.

Manage both technical and non-technical stakeholders effectively, ensuring clear communication and collaboration.

Oversee the support rota, optimizing team efficiency and coverage.

Provide leadership, guidance, and mentorship to the team, fostering a culture of excellence and continuous improvement.

Requirements:

Minimum of 12 years of experience in a DevOps or similar role.

Profound knowledge of Linux, Kubernetes, Networking, Databases, and Queues.

Expertise in Azure Cloud and scripting automation.

Solid understanding of DevOps practices, Infrastructure as Code, and Application CI/CD workflows using tools such as Azure DevOps and Jenkins.

A strong grasp of security practices in cloud environments.

Experience managing Java-based microservices platforms running in containers.

Shift Patterns:

3 days a week from 8 AM to 4 PM

2 days a week from 12 PM to 8 PM

Monthly requirement to work a weekend shift (Saturday or Sunday), which can be compensated with leave in the following week as per team/project needs.

Bi-weekly on-call requirement from 4 PM to 11 PM.

On-call timings from 8 PM to 8 AM, with a compensation of £50 for permanent staff.

Mandatory presence in the office (Petty France or Staines) once a fortnight.

What We Offer:

A challenging and rewarding role in a dynamic and growing consultancy.

The opportunity to work with cutting-edge technologies in a vibrant team environment.

Competitive salary and compensation for on-call duties.

A supportive and innovative workplace culture.

How to Apply:

Please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for this role. We look forward to hearing from you and potentially welcoming you to our team



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