Food and Beverage Supervisor

2 weeks ago

Windermere, United Kingdom Langdale Chase Full time

Job Ref:
THW5883

Branch:
Langdale Chase

Location:
Langdale Chase, Windermere

Salary/Benefits:
Competitive Salary with an excellent benefits package and monthly gratuities

Contract type:
Permanent

Hours:
Full Time

Shift pattern:
Includes evenings and weekends

Hours per week:40

Posted date:21/07/2023

Closing date:03/09/2023


Langdale Chase Hotel, which sits on the banks of beautiful Lake Windermere, is currently undergoing a full significant refurbishment of the hotel, ready for re-opening in Autumn 2023.


We are looking for a Food and Beverage Supervisor, reporting to the Restaurant and Bar Manager, to deliver five-star standard service to our guests and ensure the efficient operation of the Hotel restaurant and bar, delivering the highest levels of guest experience during their dining experience.

We are looking for this role to start mid September 2023.

Your day to day;

  • Responsible for supporting the Restaurant and Bar Manager with the effective operation of the Hotel restaurant and delivering the highest levels of guest experience during the breakfast, lunch, afternoon tea and dinner service
  • Hosting to the highest calibre and ensuring that all team members working in the department maintain a high level of hospitality at all times to all guests
  • Ensuring the implementation of high standards of food and beverage service and high levels of product quality throughout the service periods
  • Supporting the Restaurant and Bar Manager in managing the Food Beverage team members and working closely with the kitchen and bar team throughout service
  • Ongoing training and development of the Food Beverage team, to ensure high levels of service are continuously maintained
  • Preparation of the department including laying tables, vacuuming carpets, sweeping floors, polishing cutlery, preparing condiments and garnishes
  • Effective management of the restaurant diary, providing effective communication with the reception and reservation teams, ensuring guest requirements are met

Who are we looking for?


You will have worked previously in a similar Restaurant supervisory role and will ideally have worked in a high quality Four-Star or Five-Star hotel, or fine dining restaurant.

You will have a genuine passion for the food and drink industry.

This is a supervisory role and therefore you will demonstrate high levels of both self-motivation and the ability to motivate, lead and develop a team.


You will have exemplary guest service skills, good interpersonal skills, and the ability to work well with others to represent the Company and the hotel in a loyal, professional, and knowledgeable manner.

You will have a strong work ethic and the ability to multi-task whilst working in a busy and pressurised environment.

You will be computer literate and previous experience working with Zonal would be beneficial. Knowledge of wines would be desirable with a level 1 or 2 WSET qualifiation advantageous.

In return, we are offering a rewarding role with scope for career progression along with;

  • A competitive salary, negotiable dependent on experience
  • Staff livein accommodation is available
  • Wagestream the ability to access up to 40% of your wages as you earn them each week
  • 28 days annual leave (rising to 33 days after 5 years)
  • Enhanced maternity and paternity pay
  • Health cash plan with access to discounted perks and high street discounts
  • Long service awards, including free meals and free stays with your friends or family
  • Employee Assistance Programme
  • Discounted accommodation, food, and drink in our beautiful properties
  • Pension and Life assurance
  • Bespoke training programmes accessible to all
  • Apprenticeships available
  • An engaging supportive work environment
Langdale Chase is a truly magnificent hotel with panoramic views of Lake Windermere.

Set in 6 acres of stunning gardens this 29-bedroomed hotel really is the ideal place to stay, so guest experience is key to our hard-working team.

It is part of Daniel Thwaites, a Lancashire company that has been synonymous with hospitality for over 200 years.

Its hotels, inns and spas are collectively known as The House of Daniel Thwaites but the company also owns a brewery, stables and 250 pubs throughout the country.

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