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Venue Director

3 months ago

Guildford, Surrey, United Kingdom Experienceguildford Full time

Co-founded by Sir Howard Panter and Dame Rosemary Squire in 2017, Trafalgar Entertainment is a premium international live entertainment business focussed on new productions, venue ownership, Performing Arts education, theatre ticketing, the distribution of live-streaming innovative content and the provision of great theatres where people can come together to share in the experience of live entertainment.

TE is home to Trafalgar Theatres, The Chiswick Cinema, Trafalgar Theatre Productions, Trafalgar Releasing, Trafalgar Tickets, Stagecoach Performing Arts, Drama Kids/Helen O'Grady Drama Academy, ticketing company London Theatre Direct, Stagedoor, Jonathan Church Theatre Productions, and Imagine Theatre.


ABOUT TRAFALGAR THEATRES
Trafalgar Theatres is the venue-operating division of TE. the Trafalgar Theatre in London's West End and the Theatre Royal in Sydney. We are passionate about entertainment, audiences, and the live experience and we value Creativity, Collaboration, Excellence and Respect.

ensuring all venue functions are optimisedFocussing on the welcome for visiting producers, promoters and artistsRepresenting the venue as a senior leader in the local communityPositively driving ongoing commercial success across all areas of the businessDelivering and mobilising the company's vision, mission and valuesLiaising with central teams including programming, operations, ticketing and marketingThrough strong and capable leadership, the Venue Director has a direct responsibility for the ongoing success of the venue; The Venue Director reports to the Regional Director and has wide-ranging relationships with others across Trafalgar Entertainment.

A motivated, engaging, and dynamic leader you'll have experience of leading teams to success in a live- theatre, venue or entertainment setting.

Commercially savvy, resilient, and entrepreneurial with wide knowledge of the sector (plus a passion for the business) - you'll be energetic, proactive, results-focussed and creative in your approach.

you'll also be adept at supporting the development of others through management of performance, appraisal and training.

Budget planning, forecasting, development of venue strategies and implementation of groupwide strategies to ensure business growth - maximising profitability of all areas of the venue operation.

Ensure adherence to company best-practice across the venue including in respect of recruitment and retention processes, general administration, financial control and compliance matters.

Alongside the wider team, securing and delivering hire events as appropriate to the venue; Timely and accurate contracting of all events, performances, hires and activities in line with Trafalgar Theatres policies and procedures.

Monitoring of business performance results and sharing of information with others to inform future plans and strategies.

Leadership of the venue staff team to embed company vision, key strategies, and performance against targets; Agreeing and monitoring of management team members against agreed personal business and service targets.

Achievement of standards for Customer Service at the venue in line with Trafalgar Theatres' overall strategy; On site management of contract arrangements with cleaners, maintenance contractors and Health and Safety at Work contractors to support agreed targets and to achieve statutory and contractual compliance.

Focus on and commitment to take advantage of cross-collaborative opportunities within the wider group at a local level – adopting an open and proactive approach to working with other Trafalgar Businesses to achieve shared business aims and alternative revenue streams.

Development and maintenance of key relationships with external organisations including local authority; local media; amateur performing arts societies and organisations; and local schools colleges and community groups.

Alongside the Creative Learning Manager creation of a range of Community Engagement activities, to promote the value of the performing arts and of the venue as a centre for individual and community creative development.

Adherence to all statutory and regulatory requirements; Management of financial and reporting systems as required by the finance team to facilitate timely reporting of relevant financial information to inform accurate decision making.

You will be required to adopt a flexible approach to your role and responsibilities. PERFORMANCE MEASURES

Demonstrable commercial success via achievement of sustained business growth and service targets as manager (head) of one or more theatres or concert halls.

An understanding of theatre and entertainment marketing with the ability to analyse outcomes to direct and support development of existing and future strategies.

Experience of successful food, drink, and hospitality operations in an entertainment / arts / theatre context.

Evidence of effective leadership of teams of professional managers towards the achievement of agreed targets and objectives, via development of vision and policies, and their effective mobilisation.

Demonstrable success in developing and leading Community Engagement / Creative Learning programmes in a theatre context.
Degree level or relevant HNDExperience in the creative/ entertainment sectorTrafalgar Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We welcome applications from people in groups where we are under-represented, for example people with disabilities, from minority ethnic groups, older returners and people who are neurodivergent.