Commercial Executive

2 weeks ago

Sheffield, Sheffield, United Kingdom First Bus Full time

We're proud to be part of so many journeys and help people get to all of life's destinations, our work means so much to the communities we serve and the reason why we exist Your Journey is Our Everything is our purpose.

As we move forward on our journey, its vital that we're ready to meet the new needs of our customers, so we're constantly evolving from rolling out a modernised fleet to achieving key sustainability goals, we need more brilliant people with a shared passion to do the right thing for our customers, our communities and our planet

This role is to cover Doncaster, Sheffield, Stoke and Leicester Depots

Welcome to First Bus
Hello.

First Bus is one of the country's largest bus operators - taking 1.6 million customers to their destinations every day.

We're a forward-looking business at the forefront of bus technology, leading the way on contactless payments, mobile Apps and real time information.

Our investment in state-of-the-art, new buses is just one part of our transition to a low-carbon future. It's an exciting time to be here.

About the role

  • Using data and insight to proactively monitor business performance, being able to early identify emerging trends and issues.
  • Working with the local commercial, network, operational and marketing teams to identify opportunities for passenger and revenue growth.
  • Making suggestions within our networks to improve their efficiency and effectiveness.
  • Monitoring retail channels and products and leading on innovative and evidenced suggestions for price points, whilst working collaboratively with Divisional functions.
  • Working within a divisional framework, provide regular revenue, channel and passenger performance reports with relevant commentary and insight.
  • Using market information provided by the central analytics team, understanding why external factors impact demand on travel, and make recommendations based on that insight.
  • Providing analytical support for new business initiatives within the Local Business Unit (LBU).
  • Acting as the LBU champion for Commercial data analysis, ensuring that the central investment in improved systems is utilised across the LBU.
  • Liaising with colleagues in the central analytics team, and in other operating companies, to ensure best practice analysis is shared.
  • Maintain strong links with internal stakeholders across a number of departments, including Operations & Engineering.
  • To provide accurate passenger, punctuality or other data to Local Authorities and Department for Transport as required.
  • Support the network team to ensure that all relevant data and records are accurate
  • Assist with the preparation of tender bids for submission
  • To ensure that accurate and up to date TransXchange files are provided to Local Authorities, uTrack, Ticketer etc (prior experience is not necessary, full training will be provided)

About You

  • We are looking for an inquisitive nature willing to question the status quo.
  • The ability to use data and insight to confidently build and present arguments for change.
  • Being able to present complex and technical data into key succinct synopses
  • The ability to work well in a changing environment and plan for a range of scenarios.
  • Being capable of managing your own time and balancing your workload.
  • Providing regular relevant input to budget and financial predictions planned in advance and submitted on time.
  • Good analytical and communication skills combined with business acumen, pragmatism and with an excellent sense of diplomacy.
  • Significant experience and effective use of Microsoft Excel, PowerBi.
  • Strong numerical capabilities
  • An advocate of FirstGroup values and associated behaviours

Rewards & Benefits

  • First Xclusives discount scheme: You and your family & friends can benefit from over 3,000 offers on high street & leisure brands
  • Free travel on our buses for you and your family
- £6 all-day train travel for you and your family on Great Western Railway, South Western Railway, Avanti, Trans Pennine Express, Hull Trains

  • Cycle to work scheme
  • 25 days' holiday + bank holidays
  • Pension scheme and chance to buy discounted First Group shares
  • Enhanced maternity / paternity pay
  • Flexible working
We put a big focus on physical and mental wellbeing at First Bus. We recognise that anyone can be affected by the stresses and strain of work, or life outside it. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.

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