Chief Operating Officer

7 days ago

London, Greater London, United Kingdom International Securities Lending Association (ISLA) Full time
ISLA is looking for an experienced

Chief Operating Officer


to join our small organisation on a full-time basis.nThe ISLA Chief Operating Officer (COO) is responsible for overseeing the Association's day-to-day operational activities and the overall management of the business.

Reporting directly to the Chief Executive Officer (CEO), the role has managerial responsibility for the functional Heads of the business and Senior Managers, and oversees the implementation and adherence of the company's policies and procedures, its human resources, IT, finance, health and safety, membership, and facilities management functions.

The COO is also the principal point of day-to-day contact and liaison with the Association's US affiliate entity to support operational and strategic alignment, as relevant.


About ISLAnThe International Securities Lending Association (ISLA) is a leading non-profit industry association, representing the common interests of securities lending and financing market participants across Europe, Middle East, Africa and the Americas.

Its geographically diverse membership of over 180 firms includes institutional investors, asset managers, custodial banks, prime brokers, and service providers.


Working closely with the industry, as well as national, regional, and global regulators and policy makers, ISLA advocates for, amongst other things, the importance of securities lending to the broader financial services industry.

It supports both the Global Master Securities Lending Agreement (GMSLA) legal framework, including the Title Transfer and Security Interest over Collateral variants.


Through member working groups, industry guidance, consultations and first-class events, ISLA plays a pivotal role in the creation and promotion of market best practices and processes, thought leadership, standards for legal frameworks, and securities lending guides and related documents.


ResponsibilitiesnThe COO is responsible for measuring the strength of the Association's operational processes and taking steps to improve them.nDeveloping strategies for the growth of the organisation (through new membership opportunities) and ensuring they are implemented.nAccountable for the managerial oversight of each of the business lines within the Association as well as membership engagement and office and facilities management.nEnsuring the financial budget is in place to support the operational running of the business and working with the ISLA Board Treasurer accordingly.nProviding all employees with access to the appropriate levels of mentoring and training to optimise motivation levels.nEnsuring sufficient levels of engagement with the Board and its Executive Committee (ExCo), and the appropriate escalation of risk items both to the CEO, the Board and ExCo, as relevant.

The COO is responsible for the following operational functions;


Financial AccountsnPreparation of the annual budget plan to ensure there is sufficient funding for the operational running of the Association.nManage the day-to-day financial accounts, ensuring invoices are reconciled with incoming payments for membership, events, legal services, etc, and are within the agreed budget.nEnsure VAT, tax, and financial reporting is filed in accordance with standard accountancy practices.


Human ResourcesnManage payroll & staff benefits (life insurance, private health plan, pension)nSupervise the completion of regular staff performance appraisals.nProvide access to mentoring and training.nEnsuring that appropriate policies and procedures are in place for staff enrolment and onboarding.


Board Secretariat – ISLA Board of DirectorsnCreate management reporting including financial reports against budgets.nSupport and attend, as appropriate, quarterly board meetings, annual board offsite, AGM, EGMs and various board sub-committees.nProduce meeting agendas and minutes of meetings and complete company filings.nOversee periodical ISLA Board election process including oversight of messaging and candidate nominations.

Facilities ManagementnHealth & SafetynAll aspects of office maintenance – rent, rates, utilities, management fees, office supplies, etc.

IT & InfrastructurenData PrivacynTechnology & Website Server MaintenancenTelephonynHelp Desk Support.


MembershipnNew member enquiries and onboardingnMembership queries and problem solvingnManagement and integrity of ISLA's CRM (HubSpot)nOversight of the collection of membership fees.

Policies & ProceduresnMaintenance of the Employee HandbooknCreation and updating of all staff policies and procedures including objective setting and development of KPI's

Management of all third-party commercial relationship including consultantsnContract negotiation for all ISLA contractors, consultants, and third-party service providers.

Key Credentials & Personal Qualities

Degree or equivalent experience (Non-profit Management, Business Administration, Finance, Economics, or its equivalent).nPrevious Senior Leadership role at a financial organization, with proven experience of managing teams with diverse skillsets and backgrounds (required)nRelevant Securities Lending/Financing experience (minimum 10 years) and strong understanding of the Securities Finance market and financial services industry more broadlynProven focus on Risk Management, including Financial, Reputational, Legal/Regulatory & Operational RisksnCommitment to results; 'Can-Do' mindset with emphasis on accountability, strong work ethicnExperience in Change ManagementnStrong motivational and staff leadership abilitiesnExcellent communication and presentation skills, both verbal and writtennIntegrity and highest standards of ethics and professionalismnKnowledge of Microsoft Office Suite

Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful on this occasion

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