Temporary Sales Assistant

1 week ago


Cheltenham, Gloucestershire, United Kingdom House of Fraser Full time

Company Description About House of Fraser**:

Job Description The Role of Temporary Sales Assistant - Store Closure Support.**A customer focused role driving customer loyalty and sales through the provision of an individual bespoke service.


Whilst this is a customer facing role, we require an individual with the flexibility to support colleagues in other areas of the store when required from time to time.


Key Accountabilities:

  • To greet and engage with customers on arrival and answer any first queries e.g. where is buy and collect.
  • Able to assist customers where security tags have been left on at the barriers
  • Able to recognise and support on nearby tills if necessary.
  • Deliver a world class customer experience that is unrivalled in the marketplace
  • Display excellent attention to detail when helping to style customers by actively listening to their needs
  • Introduce customers to and demonstrate enthusiasm for all multichannel services to drive sales and build customer loyalty
  • Resolve queries effectively facetoface or on the telephone
  • Maintain replenishment and achieve excellent stockroom and back of house standards to ensure product availability
  • Maintain high standards of personal presentation
  • Take an active role in supporting instore events, providing ideas and feedback on ways to improve.
  • Maintains sophisticated retail and visual standards to capture the customers imagination to drive sales
  • Takes an active role in loss prevention within the store
  • Adheres to all health and safety policies at all times

Qualifications Essential Skills**:

  • Relevant customer facing experience which reflects the role
  • Can demonstrate a passion for working with customers to enhance their shopping experience
  • A desire and ability to deliver sales against targets set
  • Ability to communicate confidently with colleagues and customers
  • Be a team player

Additional Information Think without limits** - Think fast, fearlessly, and take the team with you.

Own it
and back yourself:

  • Own the basics, own your role and own the results.

Be relevant - Relevant
to our people, our partners and the planet.


This role has no guaranteed hours of work, hours of work can therefore vary from week to week and as a result there may be weeks when no hours of work are offered.

**Terms of Engagement end 7th March.
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