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Customer Service Apprenticeship
1 week ago
A fantastic opportunity has become available for an enthusiastic, willing to learn individual, to join a Customer Service Department as a Customer Service Assistant.
This role will be fast-paced and varied and you will complete a Level 2 Customer Service Practitioner Apprenticeship.Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
Duties of this role will include:
- Answering inbound calls
- Liaising with customers
- Communicating with customers via online chat
- Generating quotation requests and sales orders
- Helping customers to navigate the Webstore
- Maintaining a high level of customer service
- Liaising with other departments
- Updating company systems
- Other customer service duties
Customer service level 2 practitioner apprenticeship standard
Weekly off the job training
Virtual learning sessions or in the work place
Functional skills if required
Job Types:
Full-time, Apprenticeship
Salary:
From £5.28 per hour
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Birmingham: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (required)
Work Location:
In person
Reference ID:
B65RQ
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