International Payroll and Benefits Manager

1 week ago


Birmingham, Birmingham, United Kingdom Mace Full time

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our .

Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

Our values shape the way we consult and define the people we want to join us on our journey, they are:

Safety first - Going home safe and well Client focus - Deliver on our promise Integrity - Always do the right thing Create opportunity - For our people to excel

Responsible for ensuring the delivery of the payroll and benefits transactional and administration service is consistent, accurate and timely processed. Supports payroll related projects, providing timely and accurate payroll reporting and data to the business. Supports the international head of payroll processing and compliance to deliver the elements of the payroll and benefits service. Supports the global payroll and benefits director to deliver projects as required and ensure compliance with policies and procedures that affect Mace colleagues and the business.

You'll be responsible for:

Accountable for end-to-end payroll and benefit processing, ensuring month end and year end activities are carried out in accordance with statutory and company legislation. Support the development of the Payroll Strategy. Ensure all statutory filings are processed in time and are accurate and is the first point of contact for company audits. Work closely with the International Head of Payroll Processing and Compliance. Manages performance delivery and workload of team to ensure accuracy, timeliness and compliance payrolls are processed. Ensures the Payroll and Benefit services are efficient, effective and consistently applied. Ensures the Payroll and Benefit teams have the skills, knowledge and tools to be able to meet all key deliverables and related matters in a timely and accurate manner operating best practice to deliver a customer focused value add service. Ensures inhouse payroll system upgrades are implemented to the expected standards and update Standard Operating Procedures to reflect changes. Partner with the team to share knowledge and ensure understanding of all changes made to payroll and benefits. Develops and maintains strong and credible internal stakeholder relationships. Acts as an escalation point of contact for urgent and complex Payroll and Benefit queries to provide the best outcome. Evaluates the service on a regular basis through Dashboard data. Reviews the toolkit used within the team to ensure practical service delivery meets changing business needs. Implement and embed a programme of Continuous Improvement and Lean Thinking to streamline processes to maximize efficiency and effectiveness. Supports the development of the team in order that they can have varied and interesting work and can achieve and exceed their potential, productivity, development, well-being and growth within the HR and finance team. Manages, coaches and develops team to provide excellent customer service experience by ensuring accuracy, compliance and timeliness are guaranteed. Seeks opportunities for continuous improvements/improving working processes. Works collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.

You'll need to have:

MS skills: Word, PowerPoint and Excel: presenting high quality reports, presentation and accurate payroll and data to diverse audience. Comprehensive and up to date local payroll and benefits knowledge to support appropriate query handling and advice. General understanding of basic onboarding and offboarding impacting payroll and benefits. Experience in processing and delivery complex payrolls. Experience of communicating written and oral, complex Payroll and Benefits matters succinctly, concisely and clearly. Ensuring communication is well understood by respective audiences. Able to motivate high performing teams. Able to build and maintain strong and credible stakeholder relationships keeping our customers and results at the forefront of our service deliver. Lead an operational Payroll and Benefits team to support their development and ensure they are balanced with work life balance. Ability to multitask and work at pace- demonstrate experience of managing and prioritizing competing demands ensuring our deadlines are met and payrolls are processed accurately. Customer and Solution focused with excellent attention to detail. Payroll Management or Business Degree or equivalent experience. Evidence of continuous professional development as it relates to payroll and benefits. Project Management Expertise - managing and delivery projects.

You'll also have:

Basic local country payroll and benefits employment legislation. Shared service centre experience. International or Global Payroll Certification.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.
#LI-Onsite



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