![ASDA](https://contents.bebee.com/companies/gb/asda/avatar-cLCQl.png)
End User Compute Technical Coordinator
2 weeks ago
Do you have experience of working in a busy technical support environment, managing people, and driving incident performance? If so, then we would love to hear from you.
We are recruiting for an Operations Technical Coordinator to be based in Asda House in Leeds.
You'll be responsible for first and second line support of EUC IT infrastructure hardware and systems and you'll also have the opportunity to partake in various technical and service improvement projects.
As a Coordinator you will also have the responsibility of managing a team of Technical Analysts based at our George House office in Lutterworth, so a valid driving license is essential.
"Everything about Asda"
We are a values-led organisation. As such we, encourage everyone to be open and honest. We work creatively and collaboratively, valuing everyone's input.
Our collaborative culture, the size of our business and our belief in the empowerment of the individual means opportunities at Asda are abundant.
We have more than 145,000 dedicated Asda colleagues ensuring that our customers are at the heart of everything we do.
"Everything you'll love "
-
Hybrid and flexible working - everyone is looking for that work/life balance and Asda have it on point. Flexible working meaning you
work where it works to meet both your needs and the business needs
-
Discretionary bonus
- Rewarding you for your hard work and efforts
Company Pension Scheme matched to a limit
- Looking forward to the future
Minimum 24 days annual leave per year plus 8 bank holidays
- Making sure you take time for your self and switch off
4 weekly pay - which means you get an extra payday a year
-
Digital GP and Wellbeing sessions
- Asda genuinely cares so we create a culture where our people can perform at their best, the physical health and mental wellbeing of all our people is very important to us
Discount off your shopping at Asda and George - with extra discounts running throughout the year - really makes a difference, saving the colleagues an average of £700 a year
-
Career development and apprenticeship and graduate schemes - we want our colleagues to excel and grow with our business. (Link to grad scheme on Asda page)
-
Free city centre parking - you can also use it outside working hours
Plus much more
_ "That's more like it"_
To provide 1st, and 2nd line technical support queries professionally and efficiently, maintaining a high level of customer service
Prioritise workload and ensure that current targets are achieved.
"Find your role"
- Providing exceptional leadership skills, personal development, cross training and mentoring to Technical Analysts.
- Managing the team's operational performance to ensure that agreed targets and SLA's are met.
- Act as an escalation point, effectively manage and take full ownership for ongoing incidents, coordinating various work streams to ensure positive outcomes.
- Manage and evolve polices, processes and procedures. Support the introduction of new systems and new technologies, upskilling the Technical Analysts.
- Providing an excellent customer service experience by communicating and engaging with internal colleagues, third parties, Walmart and Strategic Partners so we can place the client at the forefront of our efforts.
- You will also be required to provide technical support to our Senior leadership.
- Respond and resolve incidents with our global support teams within the agreed SLAs.
- Respond to service request and incidents raised within ServiceNow ITSM system.
- You will work closely with all levels within the business raising corresponding support tickets within the call logging system. You will prioritise incidents, assign impact and urgency.
Let's find out about you"
You will have previous experience of working in a busy Technical Support environment with an understanding of support metrics.
You will need to be
proactive,
confident, with the ability to
work under pressure. You will use your experience of managing people to drive excellent customer experience and ticket resolution to agreed SLA's.
You will have the ability to prioritise workload based on impact and urgency of the tasks at hand. Experience of working in an ITIL environment is highly desirable, but not essential.
Once you're here the development opportunities are as endless as your commitment to your self-development and we will support you every step of the way to help further your career.
_Find your everything at Asda" - bringing brighter living within everyone's reach._
We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve, and are creating ways to inspire diverse talent to join Asda.
-
Front end engineer
2 weeks ago
Leeds, Leeds, United Kingdom Pharmacy2U Ltd Full timeJob Title:Front End Developer (Marketing)Company:Nation's Largest Online PharmacyLocation: Leeds, LS15 (with hybrid working after completion of training)Contract Type:Fixed term contract (4 months with potential for extension)Full-timeWorking Hours: 40 hours per week, Monday to FridayJoin a team dedicated to ensuring excellence for all patients by...
-
Front End Developer
2 weeks ago
Leeds, Leeds, United Kingdom Pharmacy2U Ltd Full timeFront End Developer (Marketing) Leeds, LS15 (with hybrid working after completion of training)Contract type:Fixed term contract (4 months with potential for extension) Full time Working hours: 40 hours pw, Monday to Friday Do you want to work for the nation's largest online pharmacy ensuring excellence for all our patients? We're a market leader in the...
-
Vehicle Servicing Coordinator
2 weeks ago
Leeds, Leeds, United Kingdom Technical Prospects Full timeVehicle Servicing CoordinatorOur client is well respected within the automotive industry, currently recruiting for a Vehicle Servicing Coordinator to join their team in Leeds. This is a full-time, permanent, hybrid position working 2 days office based, 3 days homebased.This Vehicle Servicing Coordinator will focus on creating and reviewing vehicle plans,...
-
Technical Coordinator
2 weeks ago
Leeds, Leeds, United Kingdom Vistry Group PLC Full timeRole overviewID: Entity: VistryRegion: Vistry East YorkshireDepartment: TechnicalContract Type: Permanent - Full TimeJob Location: Leeds, West YorkshireDate Posted: We have a new opportunity for a Technical Coordinator to join our team within Vistry East Yorkshire, at our Leeds office. As our Technical Coordinator you will be an integral part of the...
-
Front end developer web
2 weeks ago
Leeds, Leeds, United Kingdom Pharmacy2U Ltd Full timeRole: Front End Developer (Marketing)Location: Leeds, LS15 (with hybrid working after completion of training)Contract type: Fixed term contract (4 months with potential for extension) Full time Working hours: 40 hours pw, Monday to Friday Do you want to work for the nation's largest online pharmacy ensuring excellence for all our patients? We're a market...
-
Front End Developer
2 weeks ago
Leeds, Leeds, United Kingdom Proactive Appointments Full timeFront End Developer - Inside IR3- HybridYou will coordinate and lead teams of Application Engineers and continually drive forward quality, standards, tooling and development practices.Role responsibilities: Being a handson contributor as well as providing technical leadership and support to the team(s) in order to manage and deliver successful solutions...
-
Social Media Technical Analyst
2 weeks ago
Leeds, Leeds, United Kingdom Channel 4 Full timeThe Social Media Technical Analyst is our tech guru, innovator & expert. This role will be our interface with Channel 4 technology teams and be a first line of support for in-house tools and systems. However, we know tech moves quickly, so you'll also have a licence to test, play and innovate in how we use technology to make things better across our full...
-
Technical Support Engineer
2 weeks ago
Leeds, Leeds, United Kingdom La Marzocco UK Full timeTechnical After Sales Coordinator - Coffee machines and grindersLa Marzocco is committed to best practice in Equality, Diversity, and Inclusion. We encourage applications from all backgrounds, communities and industries and are committed to having a team that is made up of diverse skills, experiences, and abilities. We value the positive impact that...
-
Technical Specialist
2 weeks ago
Leeds, Leeds, United Kingdom Interface Recruitment UK Full timeJob Description Education Requirements - none required - qualifications and experience preferred Experience Requirements - see below Industry - Health related Manufacturing Qualifications - Ideally Microsoft Responsibilities - IT support 1st to 2nd line with potential for development Skills - see below Work Hours - 9-5:30pm Benefits: Holidays = 20...
-
Research Fellow in Road User Behaviour
2 weeks ago
Leeds, Leeds, United Kingdom University of Leeds Full timeResearch Fellow in Road User BehaviourAre you a motivated and passionate researcher interested in human behavior and advanced data analytics/modeling?Do you enjoy solving complex problems like traffic safety and efficiency, from theory to real-world application?Would you like to work with a team of leading researchers in traffic psychology, exploring how...
-
Front End Developer
2 weeks ago
Leeds, Leeds, United Kingdom Interface Recruitment UK Full time £36,000Front End Developer The company, made up of 150 employees, work with a wealth of reputable clients such as BMW, Microsoft, HP, Vodafone, Sky and Virgin Airlines RoleDetails Salary: £36,000 negotiable Location: Leeds city 20% off BMW and other service providers mentioned above You can pick and choose hardware/software Claim back pay or days off in leu ...
-
Technical Support Executive
2 weeks ago
Leeds, Leeds, United Kingdom Telescope Full timeSalary: £25,000 per yearRequirements:Telescope is seeking a Technical Support Executive to manage and implement in-house SaaS products. Initially, you will familiarize yourself with the software and systems, focusing on customer experience, problem-solving, and technical skills.Up to 2 years of relevant professional experienceBSc in IT, Software, Computing,...
-
Technical Specialist
2 weeks ago
Leeds, Leeds, United Kingdom Pearson Carter Full timeM365 Technical Specialist - Up to £50,000Location: Leeds (Onsite)Benefits: Huge Learning & Development Budget, Pathways to Leadership, Company SocialsCompany:Covering a wide range of services from consultancy to project delivery and ongoing operations, this company is a global leader with 120 offices in 50 countries worldwide.Responsibilities:To maintain...
-
Senior User Experience Designer
2 weeks ago
Leeds, Leeds, United Kingdom La Fosse Full timeJob DescriptionNew opportunity: Senior UX Designer I am looking for a UX Designer to join a global law firm and contribute to the development of innovative, user-centric digital experiences across Service Now and other core platforms. This is a 12 month FTC with the possibility of staying on a permanent basis.Location: Mostly remote with occasional travel to...
-
Lecturer / Senior Lecturer in Computer Science
2 weeks ago
Leeds, Leeds, United Kingdom Leeds Trinity University Full timeAt Leeds Trinity University, we aspire to make a difference to the people, the professions and the places that we serve, and we are looking for talented and enthusiastic people to join our University community. We are ranked top in Yorkshire for learning community and pride ourselves on being the University where our students are a name, not just a number....
-
Lead Software Engineer
1 month ago
Leeds, Leeds, United Kingdom Sky Betting and Gaming Full timeWe're looking for a seasoned Lead Software Engineer to join the User Experience Engineering team, which is part of our Gaming tribe.Gaming is responsible for all of our gaming products which include the likes of SkyVegas, SkyCasino, SkyBingo, and SkyLotto, and consists of 120 technology staff working closely with their product, marketing and commercial...
-
Care Coordinator
2 weeks ago
Leeds, Leeds, United Kingdom Complete Care Agency Ltd. Full timeRole: Care CoordinatorLocation: Office and Field based role, covering all of LeedsHours: Part time or Full timeDays:Monday - Sunday Working alternate weekends and back up on a rota basis.Shift patterns : Open to discussion at interviewSalary: £12.90 per hourOur company:Complete Care Agency Ltd was founded in 2007 as an independent provider of health and...
-
Back End Development
2 weeks ago
Leeds, Leeds, United Kingdom Age Partnership Full time £55,000Back End Development & Infrastructure Lead Reports to: Chief Technical Officer Location: Hybrid – a mix of remote and office working at our Leeds-based HQ and / or Hebden Bridge office. Package: c.£55,000 depending on experience, plus a great set of benefits: 25 days holiday, increasing to 28 with service, plus bank holidays Birthday day off ...
-
Research Fellow in Road User Behaviour
1 month ago
Leeds, Leeds, United Kingdom University of Leeds Full timeAre you an ambitious and enthusiastic researcher with an interest in human behaviour and advanced data analytics or modelling? Do you have a passion for tackling complex problems such as traffic safety and efficiency, from their theoretical inception to their real-world application? Would you like to collaborate with a team of researchers who are at the...
-
Service Delivery Yard Coordinator
2 weeks ago
Leeds, Leeds, United Kingdom Leeds Bradford Airport Full timeTo support the Grounds team, we are looking to recruit a Service Delivery Yard Coordinator to join Leeds Bradford Airport, to assist in providing a safe and efficient working environment.Main Responsibilities Ensuring Service Yard users comply with the health and safety policy and site rules at all times Coordinate deliveries and waste collections, ensuring...