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IT QA Engineer

3 months ago

London, Greater London, United Kingdom boxxe Full time

For us, tech has never been about just hardware or software. It's about people. It's our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference.

At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.

Your Mission

As a QA Engineer, you'll ensure our software's highest quality by reviewing specifications, creating detailed test plans, and leading both automated and manual testing. You will design automation scripts, track and document bugs, and perform thorough regression testing for releases. By monitoring QA metrics and staying updated with the latest testing tools and strategies, your efforts will maintain our software's reliability and excellence, ensuring superior solutions for our users.

How you'll fit in to the big picture

In this role, you will be vital in ensuring that boxxe's technology solutions are robust and align with our strategic goals to enhance operational efficiency and customer satisfaction. By implementing advanced QA processes, you will help minimize downtime and improve product performance. Your expertise in resolving quality issues will accelerate product development cycles and enhance software quality, strengthening boxxe's position as a leader in technology solutions.

What you'll be doing

  • Review requirements, specifications, and technical design documents to provide timely feedback
  • Develop detailed, well-structured test plans and test cases
  • Estimate, prioritise, plan, and coordinate testing activities, including automated, manual, and user acceptance testing
  • Design and execute automation scripts using advanced open-source tools
  • Identify, document, and track bugs efficiently
  • Conduct thorough regression testing for major releases
  • Monitor and analyse the results of debugging processes
  • Investigate causes of non-conforming software and educate users on solutions
  • Maintain quality assurance metrics such as defect densities and open defect counts
  • Stay updated on the latest testing tools and strategies

What experience we think you'll need

  • Proven QA expertise with a strong grasp of QA methodologies, tools, and processes
  • Experience with the PHPUnit testing framework
  • A keen eye for detail with a commitment to follow through and maintain processes
  • Strong analytical, critical thinking, and problem-solving skills, capable of conducting root cause analysis and implementing preventative actions
  • Excellent communication skills to clearly articulate new processes and write comprehensive test plans and cases
  • Proficiency in SQL and scripting
  • Familiarity with international quality standards such as ISO 9001 and ISO 27001
  • Agile/Scrum development process experience
  • Experience with front-end testing tools like Cypress/Selenium
  • Desirable: Testing experience with ServiceNow, Adobe Commerce, and NetSuite SuiteCloud

At boxxe we believe that business should be about more than just profits. Sustainability is a core value. We are committed to reducing our environmental impact, encouraging inclusive working environments, and trading ethically. Everyone at boxxe is responsible for considering the impact of their actions on the environment and for reducing our carbon footprint through embracing Work from Anywhere (in the UK) principles, minimising travel by using virtual technology and adopting sustainable practices. boxxe embraces diversity. As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.