![Historic Environment Scotland](https://media.trabajo.org/img/noimg.jpg)
Hes/22/329b - Seasonal Admissions Assistant
1 week ago
Details:
Reference number:
Salary:
- £21,052
Job grade:
- Other
- A
Contract type: - Temporary
Length of employment:
Business area:
- HES
- Operations
Type of role: - Other
Working pattern:
- Fulltime
Number of jobs available: - 5Contents
About the job
Benefits:
Things you need to know
Location
- Edinburgh CastleAbout the job
Job summary:
Thank you for your interest in the post of Seasonal Admissions Assistant with Historic Environment Scotland, based at Edinburgh Castle.
The Admissions Team operate at the front of the Castle, welcoming visitors from all over the world. It is a large team, led by the Admissions Manager and three Admissions Supervisors. Roles within the team include checking tickets, promoting memberships, issuing audio tours and managing traffic. This post included weekend working.
Job description:
Overview of the post and information about the team
Edinburgh Castle is one of Scotland's most popular visitor attractions. The Admissions Team aims to welcome and deliver a world class service to every visitor. All duties within Edinburgh Castle Admissions involve working with people, and teamwork is crucial to our success.
The role will include working in all areas of the Admissions department, both indoors and outside, from selling tickets and issuing audio guides to directing visitors and managing traffic.
The post is full-time, working 5 days out of 7, including weekends. The team operates on a 3-week rota, working a 7.4 hr day. (Every third weekend will be off)Key responsibilities, duties, and objectives
- Provide a world class welcome and direct visitors as appropriate upon their arrival at Edinburgh Castle.
- Sell appropriate tickets and products to all walkup visitors.
- Ensure all vehicles entering the castle and parking on the esplanade have the appropriate approval.
- Ensure the security and safety of the visitor, whether arriving on foot or by car, and any other activity taking place on the esplanade throughout the day.
- Ensure all group visitors to the castle are welcomed and their access into the castle is managed as efficiently and effectively as possible, providing additional information as appropriate.
- Provide information on other Historic Environment Scotland sites and services available to visitors.
- Process sales, while ensuring that all financial procedures are adhered to and carried out accurately and efficiently.
Person specification:
Post Competencies
We are looking for you to complete a statement of competence looking at the below essential and desirable requirements of this role.
You will be required to demonstrate that you meet the requirements and qualifications below as part of the selection process.
- Essential requirements:
- A working knowledge of the visitor attractions sector
- Excellent customer service skills
- Experience of working in a fastpaced, busy environment
- Cash handling experience
Desirable requirements:
- First Aid Experience
Benefits:
What we offer
In addition we offer a great benefits package to our employees which includes:
- flexible working hours (where appropriate)
- maternity/paternity leave
- adoption leave
- reimbursement for relevant professional subscriptions
- support for further education and personal development
- study leave for work related courses
- access to a learning resource centre
Health and welfare
We offer you access to:
- our Employee Assistance Programme - for confidential advice and counselling
- an occupational sick pay scheme
- discounts at some local authority leisure facilities
- access to a free Headspace membership
- interest free loans for bicycles and annual travel passes (see 'season ticket' below)
- reasonable adjustments when needed, as part of our Equalities policy
Staff discounts
You will receive:
- free entry to all of our properties (with up to three guests)
- free entry to English Heritage, Manx and Cadw properties
- 20% off purchases in our retail outlets
You can receive an advance to help with the cost of buying an annual season ticket for travel between home and work.
Things you need to know
Selection process details:
HES is committed to making reasonable adjustments and is happy to answer any questions you may have about the recruitment process in order that you can identify any adjustments that may be required.
HES is committed to not only avoiding unlawful discrimination against people with protected characteristics under the Equality Act 2010, but also to positively promoting equality and doing more than equality law requires.
Security:
- People
-
Hes/22/328a - Seasonal Castle Guide
1 week ago
Edinburgh, Edinburgh, United Kingdom Historic Environment Scotland Full timeDetails:Reference number:Salary:- £21,052Job grade: Other AContract type: TemporaryLength of employment:- until 30/09/23Business area: HES OperationsType of role: OtherWorking pattern: FulltimeNumber of jobs available: 1ContentsLocationAbout the jobBenefits:Things you need to knowLocation Edinburgh CastleAbout the jobJob summary:Thank you for your interest...
-
Seasonal Admissions Assistant
1 week ago
Edinburgh, Edinburgh, United Kingdom Historic Environment Scotland Full timeEdinburgh Castle is one of Scotland's most popular visitor attractions. The Admissions Team aims to welcome and deliver a world class service to every visitor. All duties within Edinburgh Castle Admissions involve working with people, and teamwork is crucial to our success. The role will include working in all areas of the Admissions department, both indoors...
-
Admissions Assistant
1 week ago
Edinburgh, Edinburgh, United Kingdom Historic Environment Scotland Full timeThank you for your interest in the post of Admissions Assistant with Historic Environment Scotland based at Edinburgh Castle. This is a full time, permanent and pensionable appointment.The Admissions team operates at the front of the Castle, welcoming visitors from all over the world. It is a large team, led by the Admissions Operations Manager and three...
-
Seasonal Steward
1 week ago
Edinburgh, Edinburgh, United Kingdom Historic Environment Scotland Full timeThank you for your interest in the post of Steward with Historic Environment Scotland (HES), based at Linlithgow Palace.You will be responsible for delivering the highest standards of visitor experience working across all areas, including in the shop, admissions area and outside, with delivery of information to visitors a core part of the role.This is a...
-
Admissions Coordinator
1 week ago
Edinburgh, Edinburgh, United Kingdom Teacheroo Full timeThe Role We are seeking to recruit a hardworking and enthusiastic coordinator to support the Admissions department at George Heriot's School.Reporting to the Director of External Relations via the Admissions Manager, the Admissions Coordinator is responsible for supporting the implementation of the Admissions Strategy. The Admissions Coordinator will...
-
Recruitment Officer – Recruitment and Admissions
2 months ago
Edinburgh, Edinburgh, United Kingdom The University of Edinburgh Full timeOpen ended (permanent) contractFull time, 35 hours per weekWe are looking for a proactive individual to join the Recruitment and Admissions team at the University of Edinburgh, Royal (Dick) School of Veterinary Studies.The Opportunity:This post is full-time (35 hours per week), however, we are open to considering flexible working patterns. We are also open...
-
Recruitment Officer – Recruitment and Admissions
4 weeks ago
Edinburgh, Edinburgh, United Kingdom The University of Edinburgh Full timeOpen ended (permanent) contractFull time, 35 hours per weekWe are looking for a proactive individual to join the Recruitment and Admissions team at the University of Edinburgh, Royal (Dick) School of Veterinary Studies.The Opportunity:This post is full-time (35 hours per week), however, we are open to considering flexible working patterns. We are also open...
-
Admissions Officer
23 hours ago
Edinburgh, Edinburgh, United Kingdom Queen Margaret University, Edinburgh Full timeHours: 35.75 hours per week Open EndedWe are looking for an Admissions Officer to join our admissions team. You will be responsible for delivering a professional, customer focused service to applicants, staff and enquirers and for providing accurate and relevant advice on a range of subjects. You will process applications to QMU undergraduate and...
-
Seasonal Assistant
1 week ago
Edinburgh, Edinburgh, United Kingdom The Royal Yacht Britannia Full timeHours:Part-time. Days available will range from 3-5 per week and will include some weekend working. Daily shifts will be from 5.5-8 hours per day.Duration: Fixed Term (March-September)Pay: £12.00 per hourCompany benefits include: 10% employer pension contribution, with a choice to contribute up to a further 5% yourself, which would then be matched by us as...
-
Recruitment and Admissions Assistant
1 week ago
Edinburgh, Edinburgh, United Kingdom University of Edinburgh Full timeThe Opportunity:We are looking for an enthusiastic person with strong customer care skills to join our busy team.This is an exciting opportunity to join the Recruitment and Admissions Team within the College of Science and Engineering, working to provide effective and efficient support of student recruitment and admissions for all taught programmes.The post...
-
Seasonal Retail Assistant A87
1 week ago
Edinburgh, Edinburgh, United Kingdom Max Spielmann Full timeAbout the job Seasonal Retail Assistant A87Seasonal Retail Assistant for Max Spielmann, a service based retailer.Location: Various Locations in EDINBURGH, such as CORSTORPHINE, CHESSER, DALKEITH, THE JEWEL and GALASHIELSJob Type: Temporary seasonal role -The role requires a certain level of flexibility. The contract is 8 hours but the avaliable hours are up...
-
Seasonal Retail Assistant A87
1 week ago
Edinburgh, Edinburgh, United Kingdom Max Spielmann Full timeAbout the job Seasonal Retail Assistant A87Seasonal Retail Assistant for Max Spielmann, a service based retailer.Location:Various Locations in Edinburgh with position avaliable in - Corstorphine, Chesser, Dalkeith, Galashiels and The Jewel**Job Type: Temporary seasonal role -The role requires flexibility. This is an 8 hour contract but closer to Christmas...
-
Seasonal Operational Support Assistant
1 week ago
Edinburgh, Edinburgh, United Kingdom World Duty Free Group Full timeSeasonal Operational Support Assistant | Operations Assistant | Warehouse OperationsLocation: EdinburghPay: Competitive hourly rate plus excellent benefitsContract: Fixed Term Contract until OctoberWorking pattern: 21 hours per week, 3 on 3 off shift patternAs part of our dedicated back of house team you will be responsible for the process and procedures in...
-
Seasonal Assistant Greenkeeper
1 week ago
Edinburgh, Edinburgh, United Kingdom Edinburgh Leisure Full timeConditions of Service Grades 6- Greenkeeper We are looking for friendly, hands-on seasonal staff to join our team of Greenkeepers teams and help us keep our outdoor spaces looking amazing and running smoothly.
-
Steward
1 week ago
Edinburgh, Edinburgh, United Kingdom Historic Environment Scotland Full timeThank you for your interest in the post of Steward with Historic Environment Scotland (HES), based at Blackness Castle.You will be responsible for delivering the highest standards of visitor experience working across all areas, including in the shop, admissions area and outside, with delivery of information to visitors a core part of the role.This is a full...
-
Seasonal Sales Assistants
1 week ago
Edinburgh, Edinburgh, United Kingdom Home Store + More Full timeWe are looking for part time seasonal colleagues for our Craigleith store for our busy Halloween and Christmas period.Our colleagues are responsible for providing all our customers with a Plus 1 shopping experience. They are also responsible for helping to maintain our high standards of merchandising.Duties include Customer Service Operation of tills Stock...
-
Seasonal Customer Service Assistant
1 week ago
Edinburgh, Edinburgh, United Kingdom World Duty Free Group Full timeSeasonal Customer Assistant - Customer Service AdvisorLocation - Edinburgh AirportPay - competitive hourly rate plus excellent benefits (4am-6am get an additional 20% premium for the unsociable hours)Contract hours per week, seasonal - April to October or May to October 2024Working pattern - 3 on 3 off (3 weekends off in a row) or 4 set days between the...
-
Seasonal Assistant Greenkeeper
1 week ago
Edinburgh, Edinburgh, United Kingdom Edinburgh Leisure Full timeConditions of Service Grades 6-13.pdfEssentials Behaviour Greenkeeper Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.We are looking for friendly, hands-on seasonal staff to join our team of Greenkeepers teams and help us keep our outdoor spaces looking amazing and running smoothly.You will...
-
Roving Steward
1 week ago
Edinburgh, Edinburgh, United Kingdom Historic Environment Scotland Full timeThank you for your interest in the post of Roving Steward with Historic Environment Scotland (HES), based in Lothian District. This is a fixed term and pensionable appointment.You will be responsible for delivering the highest standards of visitor experience across sites in the Lothian district, working across all areas, including in the shop, admissions...
-
Merchandise Admin Assistant
1 week ago
Edinburgh, Edinburgh, United Kingdom Quest Search and Selection Full timeRef: JO | £ £24000 per annum + + Benefits | Location:Edinburgh, Scotland | Added:22/03/23Quest Search and Selection is partnering with a multi-channel, multi-product company that has been established for over 75 years, who are looking to recruit a Merchandise Admin Assistant (12-Month Contract) that has experience with Outdoor Tools, Accessories and...