Community Link Worker- Mid Chiltern Primary Care

1 week ago


Amersham, Buckinghamshire, United Kingdom FedBucks Ltd Full time

Mid Chiltern Primary Care Network

Salary:
Up to £26,500 dependant on experience


Working hours: 37.5 hours per week

NHS Pension

33 days leave inclusive of bank holidays

Employee Assistance Programme 24/7 Support


An exciting opportunity has arisen for community link worker to join our growing team of link workers, care coordinators and health and wellbeing coaches at Mid Chiltern Primary Care Network.

Community Link Workers connect people with local community activities and services that can help improve their health and wellbeing.

The link worker will work alongside a team within general practice and within the Primary Care Network (PCN) and empowers people to take control of their health and well-being.


A referral to a non-medical 'link worker' is designed to support patients in being able to take a holistic approach, connecting people to community groups and statutory services for practical and emotional support.


You might be looking to change your role and make a real difference in patients' lives by supporting and signposting patients through referrals of non-medical pathways to support and link patients to resources within the local community.

You will become our expert of local resources that patients may need support to access.


We are looking for a resilient, enthusiastic, and positive "can do" person, no two days are the same and we are looking for a real "team player".

The role can be challenging, and you will need to be able to adapt and be flexible and prioritise and multitask daily.

Are you caring and empathetic, but also able to manage patient expectations? Do you have the confidence to deal with patients with sometimes complex and challenging issues? Can you solve problems and focus on the solutions rather than look at the obstacles?

About us:

Mid Chiltern PCN is one of 13 PCNs in Buckinghamshire.

It covers the population of its 5-member practices; Rectory Meadow Surgery, Amersham Health Centre, John Hampden Surgery, Prospect House Surgery, Hughenden Valley & Chequers Surgeries with a combined registered population of just over 43,500.


Personal qualities

Essential
Ability to listen, empathise with people and provide person centred support in a non-judgemental way

Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity

Commitment to reducing health inequalities and proactively working to reach people from all communities

Able to support people in a way that inspires trust and confidence, motivating others to reach their potential

Ability to use own initiative, discretion and sensitivity

Ability to identify risk and assess/manage risk when working with individuals

High levels of integrity and loyalty

Able to work from an asset-based approach, building on existing community and personal assets

Able to provide leadership and to finish work tasks

Ability to maintain effective working relationships and to promote collaborative practice with all colleagues

Commitment to collaborative working with all local agencies (including VCSE organisations and community groups). Able to work with others to reduce hierarchies and find creative solutions to community issues

Demonstrate personal accountability, emotional resilience and works well under pressure

Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines

High level of written and oral communication skills

Understanding of the needs of small volunteer-led community groups and ability to support their development

Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety

FedBucks is a federation of 45 GP practices covering a population of over 485,000 patients across Buckinghamshire.

We began in 2016 and now employ around 200 members of staff across our head office sites, and our planned and unplanned care services.


As a GP Federation, we are proud to represent our member practices and to champion primary care by working with local general practice and system partners in the provision of community-based healthcare services.

We provide safe and compassionate care to our patients across our range of planned and unplanned healthcare services in Buckinghamshire and believe in continuous commitment to quality service delivery and positive patient outcomes.


Patients are at the heart of everything we do, and we pride ourselves in ensuring our patients feel safe, supported, communicated with, and respected, at a time when they may be feeling vulnerable.

Our vision is to provide high quality, seamless health care that enables people to lead healthier lives, whilst feeling supported and cared for.


Salary:
£26,500.00 per year

Benefits:

  • Company pension
  • Onsite parking
  • Wellness programme

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Amersham, Buckingham


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