Training & Implementation Consultant (software)

2 weeks ago


Bracknell, Bracknell Forest, United Kingdom Allegis Global Solutions Full time

Job Description Allegis Global Solutions is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide.

From refining how you manage your contingent workforce to strengthening your employer brand to recruit top talent, our integrated talent solutions drive the business results you need.

The Implementation Consultant is responsible for implementing MSP and RPO operational services with a supporting SaaS vendor system.

The Implementation Consultant II will lead requirements gathering sessions, conduct gap analysis, design future state process maps, and test system configuration based on approved requirements.

The Implementation Consultant I may do hands-on configuration.

The Implementation Consultant I will be the project Change Management Expert, developing a Change Strategy Plan, drafting change documents and leading program adoption efforts.

The Implementation Consultant I liaises with all project teams to ensure the proposed solution considers specific workstream requirements and is holistically a solution benefitting all aspects of the MSP solution.

The Implementation Consultant II will have 1-3 years of direct consulting and/or process efficiency experience.
Leads complex enterprise analysis sessions with multiple Client Teams to gather requirements, define, and design future state business processes based on customer needs
Actively seeks ways to apply business process efficiencies via technology, consulting on market and technical trends and recommending best practices resulting in operational gain
advises on options, risks, costs versus benefits, and impact on other business processes and system priorities
Responsible for ensuring configuration is accurate based on business and technical requirements; including, but not limited to: completing end-to-end configuration testing, coordinating and leading Client User Testing, documenting and tracking test results and ensuring issues are resolved in a timely manner
Leads all change management activities by defining client-specific strategies, consulting on best practice and formulating actionable plans to deploy change management efforts
Drafts and owns all process documentation, manuals, communications and training materials relevant to the future state program and change management activities
Dedicates effort to enhance implementation methodology by identifying and deploying process improvement strategies across team
Identifies and documents Implementation best-practices and socializes them across AGS teams appropriate
Mentors and/or trains new Implementation Team members
Thorough understanding of the end-to-end Contingent Workforce Management process, including successful process and system implementation strategy and execution
Experience in working with cross-functional teams to solve complex business problems and meet project deliverables
Advanced in leading client discussions and driving project teams to decision consensus
Demonstrated competency in self-discipline and independently completing project deliverables
Advanced in ability to maintain very detailed documentation, including but not limited to process maps, operational manuals and training materials
Expert with Microsoft Office Suite, specifically Visio
Fundamental knowledge of Microsoft Project and project management tools
Ability to travel up to 25%
We support open communication and recognize that giving constructive criticism can be even harder than receiving it.

Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful.

See what it's like to work at AGS by searching on any social network.

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