People Services Specialist

1 week ago


Bradford, Bradford, United Kingdom Yorkshire Building Society Full time

People Services Specialist

About the Role


As a People Services Specialist, you'll have an important role in delivering the desired service levels and colleague experience and you'll have a deep focus on operational excellence and continuous improvement.


About You

  • Excellent customer service skills that enable you to build trust and put the colleague at the heart of the experience
  • Exceptional organisational skills, attention to detail and accuracy
  • Ability to spot process efficiencies and effect changes that benefit the business and colleagues
  • Knowledge and experience of general HR practices

About us
At YBS we don't have shareholders, we have members. We care about people and that includes you.

So here, you'll be respected for who you are, you'll be able to bring your whole self to work, and you'll have everything you need to build a long and rewarding career.


Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it's finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you.

Development. We want you to feel challenged here. Whatever your ambitions, we're committed to helping you develop your skills and move ahead in your career journey. From day one, we'll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.

Inclusivity. We're passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you'll go the extra mile to help our members, you'll fit right in and feel you belong here.

About our Benefits
We offer lots of fantastic rewards that you can make the most of in and out of work, including:


  • Holiday. You'll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
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Bonus. We work together to reach for better at YBS, so when we reach our goals we're all rewarded, with up to a 10% annual bonus.
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Pension. We know how important it is to save towards the future, that's why we'll contribute up 11% into your YBS pension.
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Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you'll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
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My Benefits. When you join YBS you'll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts,

Ready to apply?
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