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Logistics & Dispatch Manager
3 months ago
Logistics + Dispatch Manager at WatchHouse.
The Supply Chain Manager at WatchHouse will play a fundamental right ole in shaping the future of our supply chain and logistics operations.
A strategic thinker with a talent for optimising supply chain efficiencies, the Supply Chain Manager will have a strong ability for data analytics, turning this information into decisions to enhance efficiencies, productivity, and cost effectiveness across the board. Driving innovation and excellence through every facet of the supply chain process.
They will manage logistics, update and analyse inventory and perform analyses to the supply chain data. ensure seamless operations from planning to execution.
Directly reports into (Line Manager) : Food Operations Manager.
Key Responsibilities:
● Leading supply chain improvement initiatives to reduce costs and enhance efficiency. Developing action plans to increase profitability through supply chain optimisation.
● Produce and Implement Service Level Agreements across the business, outlining the level of service expected.
● Ensure all in House deliveries and On Time and In Full in line with agreed SLA.
● Ensure waste is managed across product lines and is line with budget.
● Manage all warehousing across the business and service House's as needed, liaising with Managers and being the primary point of contact for stock held.
● Manage forecasting and availability to ensure all SKUs remain in stock and available to order.
● In charge of logistics, ensuring we have planned the best way to get products from suppliers and/or internal deliveries to our warehousing or Houses as necessary.
● Contract negotiation and management, ensuring we have the best deals with suppliers and are undertaking cost reviews regularly.
● Reviewing and updating supply chain practices in line with company policies, standards, laws and regulations
● Negotiating terms and prices with freight companies, monitoring and assessing their performance and maintaining cost-effective practices
● Analysing the supply chain data and solving any issues or putting alternative plans in place
● Managing inventory, packing and distributing
● Developing safety guidelines, teaching and enforcing the protocols
The role in more detail:
A high level of initiative and problem-solving skills are vital for success in this role
Clear and concise communication, verbal and written.
Meticulous attention to detail, process oriented.
They should be able to implement and develop innovative and excellent relations with suppliers to
ensure products are purchased at the necessary competitive price level.
Positive can-do attitude and work ethic.
Reliable and diligent with a focus on producing timely and accurate reporting.
Punctual and reliable.
Ability to work with focus, and take responsibility and constructive feedback for work completed.
Key to this role:
● Strong planning skills and project management expertise
● Excellent negotiation skills
● Time management and the ability to work under pressure while maintaining accuracy
● Strategic planning and thinking, systems analysis and evaluation.
● Relationship management skills and active listening, confident communication with employees and customers at all levels
● Complex problem-solving skills
● Interpersonal skills
● In-depth knowledge of various IT systems
● In-depth understanding of risk management within the supply chain of the company
Working at WatchHouse.
WatchHouse was born from a passion to do better. Diligence and attention to detail are paramount to what we do, we focus on the detail. We strive for perfection. We really care.
We are a people first business, curious and interested in those around us. We treat everyone with respect. We pride ourselves on creating an environment where diversity is celebrated, equality is insisted and inclusion expected.
A company where we believe in having the right person in the role; personality and individuality at the top of the list of what we are looking for in applications and throughout our hiring process.
We also know that everyone is different, and we value and respect diversity, standing up for equality and standing against any form of discrimination.
Decisions about and the treatment of people at work should be based on the individual's abilities, skills, performance and behaviour- these should be assessed against the WatchHouse job description requirements for each individual role.
We are always patient and considerate towards others. Encouraging, approachable and communicating brilliantly. We strive to be the best we can be, by giving and receiving regular and honest feedback in a professional manner.
We plan ahead, prioritise and are mindful and respect the time of others. We complete every task to the best of our ability. Always happy to ask for help, work in cohesion with other people/departments and share successes.
We work to make WatchHouse an environment of trust and comradery, where others are inspired to play their part in working effectively together. Building strong relationships with others and demonstrating positive energy. We recognise and value the contribution of others across the business, working together to deliver the Modern Coffee experience to each and every person touched by our business.
Our four core values - passion, can do, diligence and empathy - are what makes WatchHouse who we are. Our decisions are made based on these principles. To grow and succeed at WatchHouse, it is imperative that these values also resonate strongly with you, and can drive your ambition in the same way they do ours.
