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Administrator

3 months ago

SouthendonSea, Southend-on-Sea, United Kingdom Adecco Full time
Customer Service/Administration Staff Required

Join a Dynamic and Energetic Team

Are you a people-focused issue solver? Do you excel in a lively and ever-changing work environment? If you said yes, then we have an excellent opportunity for you Our client, a leading customer service company, is looking for driven individuals to join their team on a temporary to permanent basis.

  • Key Benefits of Joining Their Team:

  • Exciting Work Environment:
Enter a team that functions in a vibrant and high-energy setting. Each day brings new challenges

  • Career Advancement Possibilities:
With a temporary to permanent contract, this position presents opportunities for long-term growth within the company. Unleash your career potential

  • Competitive Compensation:
Receive a highly competitive hourly rate of £12. Your dedication will be recognized

  • Supportive Team:
Be part of a team that values cooperation and teamwork. Their encouraging work environment ensures you have the support and direction to achieve success.

Responsibilities:
- Deliver exceptional customer service via phone and email
- Handle customer queries, issues, and feedback professionally and effectively
- Resolve customer problems promptly and escalate complex issues to the appropriate team
- Maintain precise records of customer interactions and collaborate with team members to resolve inquiries
- Draft emails to update clients on outstanding accounts
- Make phone calls to investigate unpaid invoices
- Proficient in telephone communication

Requirements:

  • Prior experience in customer service in a phone-based role
  • Excellent verbal and written communication skills
  • Strong problem-solving skills and ability to think quickly
  • Capable of multitasking and prioritizing tasks in a fast-paced setting
  • Positive and customer-oriented mindset

Working Hours:

  • Full-time, 40 hours per week - Monday - Friday 9am-5.30pm

Contract Type:

  • Temporary to permanent

Hourly Rate:
* £12 per hour
Take advantage of this exciting chance to become part of a dynamic and fast-paced customer service team. Apply today and start a fulfilling career journey with their organization. We look forward to connecting with you shortly
Please be aware that only candidates selected for an interview will be contacted.
Adecco is an employer that supports inclusivity and accessibility.

Adecco is dedicated to creating a supportive environment for you to pursue your next career steps. If you need reasonable accommodations at any point, please inform us, and we will gladly assist you.
Adecco serves as an employment agency for permanent recruitment and an employment business for temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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