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Individual Funding Request Administrator

3 months ago


Kettering, Northamptonshire, United Kingdom Arden and GEM Commissioning Support Unit Full time

An exciting opportunity has arisen for a part-time (22.5 hours) IFR administrator to join the Arden & GEM CSU Individual Funding Request (IFR) team.


The post would ideally suit an experienced NHS administrator/data entry clerk who is able to work under pressure, to tight deadlines with attention to detail and deliver excellent customer service.

As the role is predominantly home based, it would suit someone who is self motivated and can work effectively with mínimal supervision.


The interview will consist of a short word and excel exercise followed by a face to face interview at Haylock House in Kettering, Northamptonshire.


The post holder will be responsible for accurate inputting and maintaining data on data systems, together with the associated correspondence, ensuring a flexible/adaptable approach to their work in order to meet various deadlines and targets.

Attention to detail, the ability to prioritise your own workload effectively and work unsupervised is also essential. You must have a good understanding of confidentiality and data protection.


We are a multi award-winning organisation that has achieved the prestigious Investors in People Gold Award for 'We invest in people' and 'We invest in wellbeing' and are passionate about creating an inclusive workplace that promotes and values diversity.

We believe that every team member should have the opportunity to contribute and share their ideas.

We reward the hard work and commitment of our people with the following benefits:
A competitive salary with annual pay reviews

A generous annual leave entitlement starting at 27 days

Membership of the NHS Pension Scheme

Flexible working and family friendly policies, including enhanced parental leave and pay

A wide range of in-house and external learning and development opportunities

Access to salary sacrifice and discount schemes

Access to employee assistance and occupational health services.


Act as a point of contact for the department, dealing with and responding effectively to enquiries of a sensitive nature in a pleasant and helpful manner, communicating relevant information to patients and stakeholders sensitively and autonomously.

This will involve adapting communication to consider others culture, background and preferred way of communicating.


To be responsible for entering all new funding requests onto the clinical funding request database in an accurate, consistent and timely manner for data quality purposes.

Ensuring information is kept and transferred securely but accessible.

To be responsible for updating funding request statuses on the funding database and highlighting and potential breaches or problems to the team leader

To be responsible for writing to NHS clinicians informing them of Panel outcomes, next steps and process for review. Then updating the funding database accordingly

Ensure all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner.

The post holder will carry out any other duties as may reasonably be required by their line manager.