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Registration Coordinator
3 months ago
Job Purpose
As Registration Coordinator you will work across one or multiple clients and projects, working closely with the client's events team, supporting the Registration Lead and/or Project Lead in the planning, logistics, execution and delivery of all projects assigned to you. You will have regular client and internal interaction teams and GPJ colleagues across the globe and multiple time zones.
The ideal candidate will be highly motivated and personable, someone who is confident, proactive, resourceful and enjoys getting things done. This person will need to be a people person, enjoy and value the importance of good processes and someone who is confident with using a variety of different software systems, these are trained as part of the on-boarding.
Key Responsibilities
Proactive interaction with the Registration Lead, Project Lead and Client to ensure deliverables are completed timely Handle registration reporting and related tasks Manage audits such as registrations, invitations, and pass allocations Responsible for registration data integrity Manage event inboxes within service level agreements, with occasional phone support Manage multiple events and event roles simultaneously Travel to attend events internationally (including weekends) Handle delegate payments, supplier invoicing and related tasks, when necessary Plan and manage on-site registration processes and deliverables as needed Work with client, suppliers, other vendors and co-workers in multiple locations and time zones Organising, ordering, and managing materials and shipment for on-site Support Registration Lead and/or Project Lead with logistics and administrative tasksAbout you
You are FLEXIBLE – Flexibility is key and the ability to work evenings/weekends as needed and away from home/overseas as required You are CURIOUS and INTERESTED – You are eager to learn a team player always willing to support those around you You are a PROBLEM SOLVER – You like to challenge yourself, be resourceful and have the ability to work independently and manage your own workload in a fast paced environment You are proactive with your peers and colleagues across the business and are always willing to go the extra mile to make sure that your clients and partners are satisfied You have the ability to deal with multiple requests from multiple different people with confidence and the ability to prioritise You are a people person who enjoys and values the importance of good processes You're confident with using a variety of different software systems You have the ability to work under pressure whilst continuing to respond to tasks quickly and efficiently You demonstrate a high level of professionalism at all times You want to be part of a team and help create a great work environment and company cultureYour Background, Skills & Experience
Essential:
Strong multi-tasking and time management skills to include managing concurrent tasks efficiently The ability to work off a timeline and keep the project on track Project management skills Strong written and verbal communication skills are essential Strong customer service skills (phone skills, in person, e-mails, chats & IMs) Detail oriented, strong organisational skills Must be a team player. Must be flexible. Microsoft Office or Google Suite skills, especially MS Excel/Google Sheets 6-12 months experience in event planning environment preferred Flexible working approach which will include evenings/weekends as needed and away from home/overseas as required Ability to work with client/s, co-workers and vendors in multiple locations and time zonesHighly Desirable:
A good level of technical skills including database skills and comfortable working in multiple technical environmentsExperience with platforms such as Rainfocus or CventFluency or working knowledge of another European languageExperience within a marketing or events agency would be an advantageContact: Karen Rice, Talent Acquisition Manager
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