Utilities Executive

With over 45 years' experience in utilities, this rapidly growing energy consultancy supports businesses across the UK & Ireland with the purchasing and management of their energy and water contracts.

With ambitious growth plans over the next 5 years, the business currently boasts a small, friendly, and energetic team with a wealth of knowledge that they want to impart into the industry and new team members.

As part of a small but growing team, the Tender& Pricing Lead will be an integral part of the daily operations of the business and support the team by effectively managing supplier and client relationships as it scales.

• Key account management responsibility
• Ownership of core processes which are critical to our monthly operational activity
• Develop & maintain excellent working relationships with clients, suppliers, and partners
• Support our client's data reporting requirements
• Overall responsibility for resolving client issues with suppliers and third parties
• Attend client review meetings as required
• Inputting and updating data into our systems with accuracy and integrity
• Requesting information from suppliers, clients and third parties
• Assisting with bill validation and queries arising from validation
• Action and manage change requests on behalf of clients
• Help to improve our information systems and processes, ensuring that everything works as it should and as efficiently as it can for the team and our clients
• Ensure performance metrics are met

• Utilities experience with a solid understanding of the operational aspects of the industry
• Account management / customer relationship experience
• A passion for client experience and getting the right outcomes in the best way
• Excellent attention to detail
• Experience in data input and analysis
• Tenacity and enjoy problem solving
• A sense of humour and a positive, fun attitude to work

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