Medical Receptionist

We are looking for an enthusiastic, highly organised and self-motivated Medical Receptionist to join our friendly Reception Team, in a busy rural GP Practice in an attractive Yorkshire market town.

Flexibility is required to cover holiday and sickness leave.

Interview Date:
Monday 3rd April 2023

Our clinical System is SystmOne.

Reception

• Provide the first point of contact for patients and visitors to the practice in a professional manner
• Handle patient queries and enquiries efficiently
• Take accurate messages for other members of the Practice Team and pass these on promptly
• Facilitate effective communication between patients, members of the primary health care team, secondary care and associated healthcare agencies
• Confer with other members of the team to ensure handover is effective

Appointments

• Handle requests for appointments in line with practice protocol to ensure the efficient running of the practice appointment system
• Handle home visit requests in line with practice protocol

Administration

• Maintain accurate computerised patient records, register new patients on to the clinical system, amend registration details (e.g. change of address or telephone details) when necessary
• Respond to requests for test results from patients, strictly adhering to guidelines on patient confidentiality.
• Process electronic tasks promptly and accurately
• Provide administrative support to clinical staff and other members of the practice team in order to ensure the smooth running of the practice
• Photocopy documents as requested

Other Tasks

• Maintain security when opening and closing the surgery
• Monitor patients in the main waiting room and their wellbeing whilst they are waiting
• Tidy and maintain patient information displayed in the waiting rooms
• Support the Practice in its research activities when asked to do so

Specific Responsibilities
Included within your job description are some of the following responsibilities:

• Arrange appointments for patients requiring 24 hour blood pressure monitoring
• Review reports to identify which patients need to be recalled and arrange for a letter to be sent for the following groups of patients
• Patients with long term conditions
• Housebound patients
• Patients requiring a follow up appointment
• Notify organisations outside of the Practice involved in a patient's care when the patient dies
• Review the DNA list provided by the Business Support Team and arrange for letters to be sent as necessary
• Ensure there is a supply of New Patient Welcome Packs
• If required to work at our branch site at ThorntonleDale, manage repeat prescriptions in line with Practice procedures

Job Types:
Part-time, Permanent

Part-time hours: 30 per week

Salary:
From £9.99 per hour

Schedule:

• Monday to Friday

Education:

• GCSE or equivalent (required)

Work authorisation:

• United Kingdom (required)

Work Location:
One location

Application deadline: 28/03/2023

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