Casual Receptionist

1 week ago


StratforduponAvon, Warwickshire, United Kingdom The Welcombe Hotel Full time

Flexible working + Free Meals on Duty + Competitive Rate of Pay + Free Parking + Company Discounts and Benefits + Uniform + Development Opportunities + Discounts across Hotels Countrywide.
This is a truly exciting time to join the team here at The Welcombe Hotel.

We are currently recruiting an experienced Receptionist to join our team where you will ensure that all guests and visitors receive a warm welcome and a lasting first impression of the hotel.


Your main duties;

  • To be a point of contact on reception for all hotel guests and to deal with all situations in a polite and courteous manner.
  • Knowledge of Opera system preferred but not essential.
  • To check guests in and out of the system quickly and efficiently.
  • To answer telephone calls to Reception and transfer as necessary.
  • To ensure that the hotel has the correct information and requirements for all guests as they check in at reception.
  • To ensure that all departing guests are satisfied that their bill is correct before making payment.
  • To take collective responsibility for the safe, daily banking and all monies received at reception during your shift.
  • To be knowledgeable about the local area, attractions, directions.
The Welcombe is a calendar country house located on the edge of Stratford-upon-Avon.

The Hotel holds 85 bedrooms and 7 spacious apartments for groups, a Spa with hydropool, an 18-hole championship golf course and acres of landscaped gardens which make for picture perfect wedding memories.

No agencies, please

Job Type:
Zero hours contract

Salary:
Up to £10.50 per hour

Benefits:

  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
  • Free parking
  • Gym membership
  • Onsite parking

Schedule:

  • Weekend availability

Ability to commute/relocate:

  • Warwick Road, CV37 0NR: reliably commute or plan to relocate before starting work (required)

Work Location:
One location

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