Medical Receptionist

1 week ago


London, Greater London, United Kingdom Sydenhan Green Group Practice Full time

About us
We are a well-established PMS training practice with a dedicated team consisting of 10 General Practitioners (GPs and 7 Practice Nurses. Our practice is committed to serving a diverse population of 15,500 patients

At our practice, we prioritize our patient, placing a strong emphasis on their well-being and healthcare needs. With a team of skilled professionals, we provide comprehensive medical services in a supportive and welcoming environment. Our commitment to patient focused care ensures that every individual receives the highest quality medical attention and support.


We take pride in our collaborative and friendly working environment, where our staff members work closely together to deliver outstanding healthcare services to our community.


Are you a competent and compassionate individual with experience in NHS GP services or a similar role? If so, we have an exciting opportunity for you to join our team as a Part-Time Medical Receptionist.


Position Overview:

As a Medical Receptionist, you will play a crucial role in providing exceptional patient service and contributing to the smooth operation of our practice.

You will be responsible for handling various administrative tasks, ensuring patients receive the care and support they need, and maintaining a friendly and welcoming environment.


Key Responsibilities:

-
Patient Interaction: Utilize your experience in patient-facing roles to interact with patients professionally, displaying friendliness, patience, and understanding.
-
Telephone Communication: Be confident and efficient in handling phone calls, addressing inquiries, scheduling appointments, and directing calls to the appropriate personnel.
-
IT Proficiency: Demonstrate a good level of IT skills.
-
Administrative Tasks: Follow established procedures and instructions for handling tasks accurately and methodically.
-
Organization and Communication: Possess strong organizational and communication skills to coordinate patient appointments, relay messages to healthcare providers, and maintain an organized front desk area.
-
Team Collaboration: Work collaboratively with all members of our healthcare team, demonstrating flexibility and the ability to work effectively with various individuals.

Qualifications:

  • Previous experience in a relevant patientfacing role, ideally within NHS GP services or a similar healthcare setting.
  • Proficiency in using telephone systems and other office equipment.
  • Good IT skills, including knowledge of basic office software.
  • Friendly, welcoming, patient, and understanding demeanor.
  • Ability to follow instructions and established procedures accurately.
  • Strong organizational and communication skills.

Working Hours:
This is a part-time position with consistent hours, rota'd from Monday to Friday. While the hours will remain the same, the specific working pattern may vary.

To apply, please submit your resume and a cover letter detailing your relevant experience and qualifications.

  • We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law._
Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Job Types:
Part-time, Permanent

Pay:
£12.15-£13.15 per hour

Expected hours:
No less than 16 per week

Benefits:

  • Company events
  • Company pension
  • Onsite parking

Schedule:

  • Monday to Friday

Education:

  • GCSE or equivalent (preferred)

Experience:

Medical Receptionist: 1 year (preferred)

Work Location:
In person

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