Nights Team Member

1 week ago

Derby, Derby, United Kingdom Derby Mickleover Hotel, Signature Collection By Best Western Full time
Nights Team Member Derby Mickleover Hotel, Signature Collection By Best Western

The Opportunity

We are seeking a reliable and responsible Night Team Member to join our team and ensure the smooth running of the hotel during the night shift. The Night Team Member will be responsible for managing guest requests, ensuring security and safety procedures are adhered to, and providing general support to the hotel staff.

Responsibilities:

  • Managing guest requests and ensuring they are handled promptly and professionally.
  • Maintaining security and safety procedures during the night shift.
  • Performing regular security checks throughout the hotel.
  • Providing general support to the hotel staff during the night shift.
  • Assisting with any maintenance or housekeeping tasks that may arise.
  • Setting up meeting rooms and other areas as required.
  • Serving food and beverages to guests as required.
  • Checking guests in and out of the hotel as required.
  • Handling any emergency situations that may arise.
  • Preparing reports for senior management as required.

Benefits

  • Our enviable employee discounts on bedroom rates across our best western hotel portfolio.
  • Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
  • Eye care
  • Free legal & money advice
  • Counseling sessions
  • Hospital & death benefit plans
  • Cycle to work scheme
  • Wellbeing tips and support fitness videos
  • Recipe ideas
  • Advice on keeping active and healthy living
  • Wellbeing podcasts and tv
  • Breathing exercises
  • 24/7 advice and support line
  • Team reward & recognition
  • Free meals on duty
  • Free parking

Ideal Candidate

  • Previous experience working in a hotel or similar environment, preferably in a night team member role.
  • Excellent customer service skills and a friendly, professional demeanor.
  • Strong communication and interpersonal skills.
  • A good understanding of safety and security procedures.
  • The ability to remain calm and composed in high-pressure situations.
  • A flexible and adaptable approach to work, with the ability to work evenings and weekends if required.
  • Good organizational skills and attention to detail.

Hotel

Located to the west of Derby off the main ring road three miles from Derby city centre and just a 10-15-minute taxi journey from the main Derby train station. The Derby Mickleover Hotel, part of the Signature Collection By Best Western is in a real peach of a location with super transport links.


The stunning Peak District National Park on your doorstep for romantic strolls or the seasoned walker.

And you can relive the drama of Pride and Prejudice by visiting the amazing Chatsworth House or simply seek thrills with the family at nearby Alton Towers.

The property has 99 light, contemporary rooms, mixing neutral tones with warm splashes of colour and superb bathrooms, includes nine luxury suites and 15 good value family rooms.

Stylish wedding venue for up to 200 guests, 11 meeting rooms for up to 200 delegates plus Swimming pool, sauna, spa pool, whirlpool, steam-room and a Health and leisure club.

We also have the Grill, lounge and bar serving a menu that is bursting full of feel-good comfort foods.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

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