Compliance Administrator

1 week ago


Wigan, Wigan, United Kingdom Link Contracting Services Ltd Full time
**Compliance Administrator

  • Compliance Team**Link Contracting Services is a fastgrowing facilities maintenance, compliance, and capital project provider, delivering an excellent service in many different sectors.


We pride ourselves on achieving each of our 5 core values -
100% Safe, Right 1stTime, Completed On Time, Develop Our People & Community Focused.



Role
Providing office-based support for our team of Maintenance Managers, Engineers and Sub-contractors.

Working as part of a team to ensure all works are co-ordinated efficiently and completed on time to ensure 100% Compliance and 100% Customer Satisfaction.


Responsibilities

  • Answer phone calls professionally
  • Schedule work for the engineers, ensuring best productivity and efficiency, keeping travelling time to a minimum ensuring the labour chart is fully up to date
  • Ensure any defects found are highlighted, directed to the relevant department for processing into a report or quotation to be supplied to the customer in an organised and timely fashion
  • Reporting to the Compliance Manager and taking an active role as an important part of the FM Compliance team.
  • Keeping our inhouse Live Tracking Schedule Up to Date
  • Arrange OOH works liaising with the engineers/subcontractors and site
  • Ensure up to date notes are logged on Epix and the clients system. Ensure all relevant stakeholders are aware of any pertinent issues relating to a job or a site
  • Manage subcontractor instructions, RAMS, updates and completion confirmation
  • Obtain uplifts from clients when required
  • Review all Certification and ensure uploaded in a timely manner adhering to SLAs
  • Ordering of parts, materials and equipment when required
  • Chase up hires, review and query the weekly on hire report
  • Progress completed jobs through to invoicing
  • Submit all Compliance related invoices to the clients
  • Approve material and hire invoices for payment completing all relevant checks
  • Review and query weekly engineer productivity report
  • Assist with any admin duties

Person Specifications

  • High level attention to detail (reviewing legal documents )
  • A proactive approach to their work offering suggestions and ideas to further improve the service we deliver
  • An ability to learn new systems and processes quickly
  • Excellent verbal and written communication skills
  • Experience in customer service principles and practices
  • Inputting information and updates into management data bases
  • Ability to liaise with clients, customers and colleagues at all levels
  • Can work under pressure with everchanging workloads
  • Ability to work as part of a close team
  • Professional 'can do' attitude
42.5 Hours per Week - 30 minute Unpaid Break each day

Fixed Hours

Job Types:
Full-time, Permanent

Salary:
£10.00 per hour

Benefits:

  • Onsite parking

Schedule:

  • Monday to Friday
  • No weekends

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