![Q Pub Co Ltd](https://media.trabajo.org/img/noimg.jpg)
Front of House Supervisor
1 week ago
Job Overview:
We are seeking a highly organized and experienced Front of House Supervisor to oversee the daily operations of our bar and restaurant.
The Front of House Supervisor will be responsible for ensuring excellent customer service, managing the front-of-house staff, and maintaining a positive dining experience for our guests.
While Supporting the General Manager.Responsibilities:
- Manage and supervise all frontofhouse staff, including servers, hosts/hostesses, and bartenders
- Train new employees on restaurant policies, procedures, and customer service standards
- Ensure that all guests are greeted in a friendly and timely manner
- Monitor dining room activities to ensure efficient seating and service
- Handle guest complaints or concerns in a professional and timely manner
- Collaborate with the kitchen staff to ensure smooth flow of food service
- Maintain cleanliness and organization of the dining area and frontofhouse facilities
- Implement and enforce health and safety regulations, including food safety standards
Qualifications:
- Previous experience in a similar role within the hospitality industry is required
- Strong knowledge of culinary practices, food preparation, and bartending techniques advantageous
- Excellent leadership skills with the ability to effectively manage a team
- Exceptional customer service skills with a friendly and approachable demeanor
- Strong organizational and multitasking abilities to handle highpressure situations
- Knowledge of bar and restaurant operations
- Familiarity with food safety regulations and procedures
Job Types:
Full-time, Part-time
Pay:
£9.00-£12.00 per hour
Expected hours:
per week
Benefits:
- Company pension
- Discounted or free food
- Free parking
- Onsite parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
Experience:
- Supervising experience: 1 year (required)
- Bar supervisory: 1 year (preferred)
- Hospitality: 1 year (required)
- Customer service: 1 year (preferred)
- Supervisory: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location:
In person
Reference ID:
LambtonSup
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