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Customer Adviser

3 months ago

Romsey, Hampshire, United Kingdom Cinergi Ltd. Full time
Are you a natural communicator with a keen eye for detail?

Is being part of a team that values and celebrates your unique qualities at the top of your list for a new role?

Do you possess a passion for making a positive impact in the world of energy?

Then keep reading...
Cinergi is a close-knit team specialising in innovative domestic and commercial renewable energy solutions.

We take pride in providing exceptional service to our customers, and we truly understand the significance of fostering a fantastic team to propel us forward.

The upcoming years within the renewable energy sector promise excitement.

Due to the ongoing growth of both the sector and our business, we are seeking a Customer Advisor to join the team - experience within the industry not required, just a great attitude and a willingness to learn.


Why Cinergi?
-
Passionate Team_


Our devoted team is genuinely passionate about what we do, and our commitment is reflected in the high quality of our work and the glowing reviews from our satisfied customers.

-
Warm and Supportive Culture_


Experience the warmth and support of an intimate team where everyone collaborates and supports one another, creating a positive and nurturing work environment.

-
Opportunities for Growth_

We believe in promoting from within and actively support our team members in both their professional and personal development.

Your Role:

As a Customer Advisor at Cinergi, you'll play a vital role in nurturing positive relationships with our customers.

Here's what you'll be doing:

  • Drafting and sending customer proposals and contracts, including data sheets attention to detail is essential
  • Liaising with surveyors, suppliers, and other parties to ensure smooth operations.
  • Completing heat loss calculations in a timely manner.
  • Covering various tasks when team members are away, from calculations to sales calls.

Who You Are:

  • You effortlessly build rapport with both customers and colleagues teamwork and support is key, and everyone actively participates
  • You notice the finer points that others may overlook detail truly matters.
  • Experience with CRM systems is a plus familiarity with HubSpot/Salesforce would be ideal, though not essential.
  • You thrive in a fastpaced environment.
  • You are organised and methodical.
  • No prior renewable energy experience? No problem Full training will be provided; we simply require a willingness to learn.

The Package:

Up to £25,000 per annum + a bonus of up to £5,000.

22 Days holiday + Bank Holidays (increasing by one day for each year of service, up to a maximum of 30 days)

Vitality Healthcare

Pension plan

Throughout the year, we express our gratitude with little added extras - think advent calendars and turkey at Christmas (yes, you read that right)

  • This is a fulltime officebased position, Monday to Friday._
  • Start date: ASAP_

Job Types:
Full-time, Permanent

Salary:
Up to £25,000.00 per year

Benefits:

  • Additional leave
  • Company events
  • Company pension
  • Free parking
  • Onsite parking
  • Private medical insurance

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Application question(s):

  • We would love to know more about you, what do you enjoy doing outside of work?

Experience:

  • Sales administration: 1 year (preferred)
  • Customer service: 2 years (preferred)

Ability to Commute:

  • Romsey (required)

Work Location:
In person