IT Support and Service Desk Operator

1 week ago


Hitchin, Hertfordshire, United Kingdom Modern Networks Ltd Full time
Established in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide.

We partner with technology vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs.

Our Service Desk Analysts are part of a skilled team that work closely with our customers to ensure their ICT Infrastructure operates at the optimum capacity and with minimum disruption to service.

The types of technical activities you'll be involved in are installing software updates, assisting with technical support, and participating in the maintenance of the Configuration Management Database.

The team work on a shift pattern - the earliest shift starts at 08:00, and the latest you would finish is 18:00 - there are no evenings, weekends or bank holidays.

You're a great communicator – you'll be the first point of contact for customers reporting incidents or requesting changes to their IT systems so we need people that aren't afraid to pick up phone (even when they're frustrated) You're ambitious - we are 100% committed to creating career pathways for all our teams, whether your aspirations are to move into management, get out into the field or move into more technical roles we want to help you get there.

We've got former Service Desk colleagues in our Professional Services, ISP, Cloud & Endpoint and even our Sales teams

We want you to take the time to help them out, just like they'll do for you when you join us.


Great prospects - once you've got to grips with our systems and processes, you'll have the opportunity to progress with us.

We've got an L&D programme for our ITSM teams - if you fancy a bit of training, we've got you covered
~ A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance
~ Commitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes us stronger.
~25 days annual leave + bank holidays
~ If you share our values and our enthusiasm for delivering a world class service, you will find a home at here at Modern. Or if you're still not convinced, drop us a line at -networks – we'll arrange an informal chat about the role.

  • Hitchin, Hertfordshire, United Kingdom Modern Networks Ltd Full time

    About Us:Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.Established in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide. We take time to understand and anticipate the challenges facing our customers today. We...

  • Service Desk Analyst

    2 weeks ago


    Hitchin, UK, Hertfordshire, United Kingdom Modern Networks Ltd Full time

    About Us:Established in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide. We take time to understand and anticipate the challenges facing our customers today. We partner with technology vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology...


  • Hitchin, Hertfordshire, United Kingdom Primary IT Support Full time

    About usPrimary IT Support is an IT Support Provider to schools and businesses in Hertfordshire and beyond. We are professional and innovative.Our work environment includes: Growth opportunities Flexible working hours (ideal for parents)We are seeking an Office Administrator who has great attention to detail and a calm, professional manner. The Office...

  • Hire Controller

    1 week ago


    Hitchin, Hertfordshire, United Kingdom Kemp Recruitment Full time

    Published- February 16, 2023- Location- Hitchin, United Kingdom- Category- Plant Hire/Maintenance- Job Type- Full-time- Salary- £ £35000 per annumDescription:Hire ControllerRota : Monday - Friday DAYSSalary : Up To £35,000My client, a large Tool / Plant / Powered Access hire company operating Nationwide, are looking for a Hire Desk Controller to join...

  • Sous Chef

    1 week ago


    Hitchin, Hertfordshire, United Kingdom Service Care Solutions - Construction Full time

    Sous Chef - HitchinService Care Construction are currently recruiting on behalf of a housing association based in the Hitchin area who require a Sous Chef to join their team on a permanent basis. Previous experience working as a sous chef is essential for this role.The Role To oversee and provide direction for day to day operations in the kitchen in the...

  • Operative

    1 week ago


    Hitchin, Hertfordshire, United Kingdom Network Rail Full time

    Operative [Off Track] -Hitchin ADM DownsideLocation:Hitchin, GBDepartment Name:Eastern RegionAbout Network Rail:Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. Watch our video to...


  • Hitchin, Hertfordshire, United Kingdom St. Joseph's Healthcare Hamilton Full time

    POSITION SUMMARY As the Corporate Operations Supervisor, you are required to provide on-site administrative support as an extension of Manager and Directors coverage after hours, alongside providing support to the Charge Nurses/Team Leads with any issues related to clinical, patient flow, staffing, patient relations, public relations and risk management in...

  • Warehouse Operative

    1 week ago


    Hitchin, Hertfordshire, United Kingdom Girbau Full time

    Job Title: Warehouse OperativeLocation: Hitchin OfficeDepartment: Supply ChainReporting to: Supply Chain ManagerSalary: Up to £21,000 per annumBenefits:28 days holiday plus all bank holidays, 5% company pension contribution, private medical insurance.Job Type:Permanent / Full-TimeFounded in 1960, Girbau is a world leader in comprehensive professional...

  • Operations Officer

    1 week ago


    Hitchin, Hertfordshire, United Kingdom St. Joseph's Healthcare Hamilton Full time

    As the Corporate Operations Supervisor, you are required to provide on-site administrative support as an extension of Manager and Directors coverage after hours, alongside providing support to the Charge Nurses/Team Leads with any issues related to clinical, patient flow, staffing, patient relations, public relations and risk management in collaboration with...

  • Operations Manager

    1 week ago


    Hitchin, Hertfordshire, United Kingdom Tate Full time

    Tate is working exclusively with a not-for-profit business near Hitchin to support with the recruitment of a new Operations Manager to run their professional clinic.The business is overseen by a Board of Trustees, managed by a Director and her small office team who are also supported by a bank of front of house volunteers. The service is delivered by a team...


  • Hitchin, Hertfordshire, United Kingdom O'Neill and Brennan Full time

    Assistant Document Controller A rare opening for an Assistant Document Controller to join an established regional contractor in Hertfordshire who operate in the Education, Healthcare, Commercial, and Mixed-Use sectors.They are small enough to be friendly and personable and large enough to offer you structure and progression They work on general contracting...


  • Hitchin, Hertfordshire, United Kingdom NFP People LTD Full time

    Head of Clinical ServicesBe there when it mattersDue to internal promotion and career development, our client has an exciting career development opportunity to join their team as Head of Clinical ServicesAbout the organisation:The charity provide the care people need to optimise their health and wellbeing, maximise their independence and support their...

  • Aoi Operator

    1 week ago


    Hitchin, Hertfordshire, United Kingdom Adapt Ems Ltd Full time

    Adapt ems Ltd is a contract electronics manufacturer with a Head Office based in Hitchin, Hertfordshire and a second site based in St Neots, Cambridgeshire. We have a long and successful history originally established in 1985 providing a wide range of services including specialised engineering, SMT production lines and skilled hand worked products.We pride...

  • Support, Time

    1 week ago


    Hitchin, Hertfordshire, United Kingdom Hertfordshire Partnership NHS Foundation Trust Full time

    An exciting opportunity for the post of Support, Time & Recovery (STaR) Worker has become available within Enhanced Primary Mental Health Services (EPMHS), based within North Hertfordshire & Stevenage.You will have experience of working in a community based setting. You will be responsible for providing care and support to Service Users who are being treated...

  • Support, Time

    1 week ago


    Hitchin, Hertfordshire, United Kingdom Hertfordshire Partnership NHS Foundation Trust Full time

    An exciting opportunity for the post of Support, Time & Recovery (STaR) Worker has become available within Enhanced Primary Mental Health Services (EPMHS), based within North Hertfordshire & Stevenage.You will have experience of working in a community based setting. You will be responsible for providing care and support to Service Users who are being treated...

  • PCB Operative

    1 week ago


    Hitchin, Hertfordshire, United Kingdom Fresh Recruit Full time

    PCB Production Operator: Perform mechanical production tasks using small hand tools, mechanical drivers, and test equipment Hand solder PCBA's with rework of PTH and SMT components Solder components for the Aviation sector Adhere to Standard Operating Procedures (SOP's) Achieve production targets and quality standards Work efficiently both independently and...


  • Hitchin, Hertfordshire, United Kingdom The Professional Fundraiser Full time

    Here at The Professional Fundraiser, we're a collective of fundraising and marketing experts, constantly innovating the way we deliver our charity client's fundraising campaigns. We embed ourselves with the clients we work with to understand who they are and what success means to them, pooling our talents together to craft amazing fundraising campaigns and...


  • Hitchin, Hertfordshire, United Kingdom Simpson Judge Ltd Full time

    We are really pleased to be supporting a fantastic Sports Services provider with their search for an Operations Management Associate, to help further develop the support they offer across a wide cross section of society.The company provide sports coaching courses, holiday camps and schools coaching in Tennis, Netball and Multi-sports across Hertfordshire and...


  • Hitchin, Hertfordshire, United Kingdom European LifeCare Group Full time

    Vaccination UK, part of European Lifecare Group are looking for multiple administrators who can provide a comprehensive administrative call centre role. You will support the delivery of community-based immunisation sessions in the BHR Hub.We offer competitive rates of pay, in house paid for training and a friendly and supportive working environment. This...

  • Operational Manager

    1 week ago


    Hitchin, Hertfordshire, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time £22

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Detailed job description and main responsibilities Responsible for ensuring that all patients are assessed & discharged in a safe, effective & timely manner, using 'Home First' principles Responsible for monitoring & reporting mechanisms to evidence national...