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Warm Homes Technical Advisor
1 week ago
Other Key Information:
Fixed term until 31 March 2025
_Love being busy, working in an energy efficiency project team?_
Role Snapshot
Providing technical and administrative support for the Warm Homes programme team to deliver energy efficiency and clean heat grants working in partnership with all Norfolk Councils.
Every day will bring a variety of work so you will need to be able to multi-task, have an excellent telephone manor, a keen eye for detail and enjoy working in an ever-evolving busy project with several external funding streams.
What you could be part of
This role will never be dull and there will always be plenty of work to do
What you'll be doing
- To provide administrative and technical support to Warm Homes Team members in line with externally funded programme requirements
- To log and refer all resident referrals to external contractors
You must have
- NVQ level 2 or above in business administration or experience of project work or similar or related role
- Proven customer care skills and experience of working within a busy administration environment
- Evidence of well developed administrative skills with the ability to operate a variety of IT systems at any one time
- Experience with communication to external contractors, agencies and third parties
- Demonstrable experience interacting with customers and the public through a variety of channels
- Ability to prioritise work to strict deadlines and under pressure on a variety of duties
- Accurate and organised worker with a keen eye for detail
What's in it for you
Why Work For Us?
Do you want to know more about why our staff work for us? Our website has a fantastic why work for us section where our staff tell us what makes working for the Councils so special.
What Flexible and Agile Working Arrangements do we Offer?
The Councils understand the importance of operating a work life balance in the modern world. The Councils operate a flexible working policy and agile working options available for employees where operationally possible.
What Roles Do the Councils Offer?
The Councils operate a vast and diverse number of services for our residents, so with this comes a vast and diverse amount of job roles within the Councils.
From here you can plan your career with the Councils or get some ideas on other roles that you may be interested in.
What Benefits do our Employees Receive?
View all our amazing staff benefits on offer for our employees.
Our website has a brilliant benefits section allowing you to see the range of discounts, exclusive offers and total rewards our employees receive.
Make sure you stop by to find out more information.What Employer Accreditations do we Hold?
The Councils have a range of employer accreditations that we have worked very hard to achieve. Our website has a full descriptive list of all our current accreditations and what this means for our employees.
What Wellbeing Support do our Staff Have Access to?
The Councils want to ensure all our employees have a safe comfortable place to work, ensuring that employees feel empowered to actively manage their own wellbeing both at work and at home.
The Councils have a large wellbeing section available on the website outlining our commitment to the wellbeing of the employees of the Council.
Where are we advertising?
Advertising Internally and Externally
Key Information:
If you any questions about the role, then please don't hesitate to contact the recruiting manager or the HR Team, who will be happy to answer any questions on the role or the Councils.
Recruiting Manager:
Chris Bailey
Phone Number:
HR Team:
Phone Number:
Closing date: 27 August at 11:30PM
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Interview date: To be confirmed
Next steps
If you want to learn more about the Councils, then please visit our joint website - South Norfolk and Broadland District Councils Website.
For lots of great information about employee life at the Councils please visit the above linked pages or visit our Jobs and Training Courses website page.
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