Hospital Liaison Worker

1 week ago

Clyst Honiton, Devon, United Kingdom Westbank Full time
Hospital Liaison Worker

Rate of pay:
£15,986.88 pro-rata per year (£24,651.83 FTE)

Hours per week: 24 hrs over 3-4 days

Location:
Hybrid working (Home/Nearest Office Base to home - Clyst Honiton/Ivybridge/Bideford Offices)

Contract:
Permanent

About Devon Carers


The UK economy saves over £132 BILLION every year because of the work that unpaid Carers do day in and day out.

BUT WHO SUPPORTS THOSE CARERS?

You can.

Here at Devon Carers, we support over 27,000 unpaid carers, ensuring their health and wellbeing is taken care of.


Devon Carers is a service delivered by Westbank and is one of the largest and most successful carer's services in the UK.

Westbank is a well-established charity based in Exminster that aims to promote and improve the health and wellbeing of people in the local community, across Devon and beyond.


We are looking for people who have the right values, behaviours, and attitudes to work effectively with people at challenging times in their lives.

That is being able to treat people with dignity and respect, being able to learn and reflect on practice and being part of a team that is committed to quality care and support.


If you are somebody who sees themselves as respectful, compassionate and able to contribute and make a difference to people's lives, then we have a rare opportunity for you.

Come and join our dedicated, committed and fantastic teams

The Role
No two days are the same for a Hospital Liaison Worker; the work we do is hugely varied.

Here is a taster of what your role will include:

  • Supporting family, friends and unpaid carers ('carers') when either themselves, or the person they care for, has been discharged from hospital;
  • Carry out initial assessments with carers to help establish needs arising from their caring role, and using a strengths approach to work with them to support these needs;
  • Delivery of intensive 1:1 wellbeing support for carers for up to 6 weeks' after discharge from hospital;
  • Undertaking Carers Assessments for carers who still have eligible needs under the Care Act at the end of Hospital Services support;
  • Conducting ward rounds within the acute hospitals in Devon (virtual and facetoface), on a rota with others in the team.
The Person

  • Previous experience/qualifications:
  • Evidence of experience of 1:1 support work within the Health & Social Care field/ or relevant role.
  • Evidence of an understanding of carers and their needs under the Care Act.
  • Excellent communication and interpersonal skills, with the ability to empathise with the needs of unpaid carers;
  • Good knowledge/understanding of unpaid carers and their issues;
  • Evidence of experience of assessing and meeting client's needs (including emotional) through support planning over short term interventions.
  • Evidence of commitment to working in a way that is carerled and carerfocussed, ensuring services are of the highest quality.
  • Evidence of excellent administration, organisational and recordkeeping skills, and ability to write in a clear, concise and professional manner.
  • Car driver/owner (or otherwise able to satisfy requirements for travel associated with the role).
  • A previous understanding of the Care Act 2014 is desirable, but a willingness to learn and understand about the Act is what really matters.
DO I NEED EXPERIENCE IN THE ADULT SOCIAL CARE SECTOR?


Ideally - yes, but if you can bring the majority of the above requirements to the table, we'll give you the tools to learn and develop in the role.

We can deliver a full program of training to ensure you're able to flourish in the role - all you need to do is demonstrate that you have the ability and essential skills we are looking for.


The rewards
As well as a competitive salary and enhanced annual leave allowance (33 days per year, inclusive of Bank Holidays).

You'll get a foot in the door to a rewarding career in the care sector; there will be exciting opportunities for progression and development during your employment.

And you'll be making a difference DAILY.

TO APPLY:

Also, please include examples to illustrate the following:

  • Please give an example of your experience of carrying out structured discussions with clients to identify needs.
  • Please describe how you manage a busy workload with conflicting priorities.
  • Please tell us about how you maintain a work/life balance.



CLOSING DATE:
15:00 Thursday 16th of May 2024



INTERVIEW DATE:
23rd of May 2024

About Westbank:

Westbank is an award-winning, Devon-based registered charity established in 1986 and became a company limited by guarantee in 2007.

The organisation was originally set up to provide practical and emotional support to people in the villages along with west bank of the River Exe.

The organisation now works with communities and individuals across Devon.

Devon Carers is a service delivered by Westbank, and is one of the largest and most successful carer's services in the UK, providing infor

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