Housing & Support Worker

1 week ago

Wigan, Wigan, United Kingdom Bridge-It Housing UK Team Ltd Full time
Bridge-It Housing provides housing and support to families, single males and females.

We do not discriminate by race, colour or religion and see each client as an individual, a human being, with the ability to, with the right support, turn their life around.


Responsibilities

  • Assist clients to identify clear routes to basic services that are available according to their individual circumstances
  • Providing advice and support on, Benefits, Education, Health, Employment and community involvement
  • Help clients ensure that they have copies of all necessary documentation relating to their refugee status (if applicable)
  • Provide advice about obtaining a national insurance number and opening bank/Post Office accounts
  • Assist clients to access and integrate with cultural/faith communities
  • Assist and encourage clients to make contact and develop networks with people
  • Enable clients to develop capacity
  • Liaise with statutory and voluntary agencies including a variety of landlords, training, education, health and employment providers
  • Assist in training volunteers to develop skills and knowledge to deliver a housing support service to clients
  • Encourage appropriate and acceptable behaviour from clients whilst using the service

Activities

  • Carry out
    Risk Assessments with potential service users
  • Complete
    Sign Up paperwork for new service users
  • Carry out regular
    support sessions with your service users (minimum once every two weeks)
  • Attend
    support sessions with external agencies (GP, addiction, mental health services)
  • Attending your allocated properties
    twice per week to check on the welfare of your clients (Mondays & Fridays)
  • Complete
    Client Contact Records after every communication with, or on behalf of a client

Managing Information

  • Maintain up to date and accurate documentation regarding client group and work undertaken
  • Contribute information necessary for monitoring and evaluation of the service
  • Maintain the confidentiality of staff and clients

Managing Self

  • To seek to work towards a best practice framework, continually evaluating service provision and adapting to needs of client group
  • To participate in personal and professional development
  • Manage time and prioritise workload
  • To work in a manner deemed to be fair and consistent

Other

  • To undertake any other duties that from time to time, may be reasonably required
  • To promote Equality and Diversity in all areas of activity and responsibility including employment and service provision

Interviews:

Interviews will happen between 18th to 22nd December, 2023.

Job Types:
Full-time, Permanent

Salary:
From £22,700.00 per year

Benefits:

  • Additional leave
  • Bereavement leave
  • Casual dress
  • Company events
  • Company pension
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Free parking
  • Health & wellbeing programme
  • Onsite parking
  • Referral programme

Day range:

  • Monday to Friday
  • No weekends

Shift:

  • 8 hour shift
  • Day shift

Licence/Certification:

  • Driving Licence and having own vehicle (required)

Work Location:
In person

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