Monitoring and Performance Engineer

2 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom Hamilton Barnes Full time £35,000

The candidate will join a phased approach to establish 24x7 support, starting with day shifts, moving to weekend support, and eventually transitioning to a full 24x7 rota.

The established rota will be 12-hour shifts, 4 days on, 4 days off.

Test and Patch and patch systems/software regularly for security and functionality, including scheduled and ad-hoc tasks.

Monitoring and Troubleshooting:
~ Monitor system performance and troubleshoot issues across various technologies and platforms.

Document incident resolutions, system changes, updates, and testing activities accurately.

Maintain effective communication with team members, Shift Lead, and manage internal/external incident communications.

Follow detailed test plans, conduct thorough testing, and report findings to the Test Manager.
Ensure high-quality and timely completion of all testing.

Stoke-On-Trent – Office based

Salary:
£35,000 basic salary per annum + 30% shift allowance
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