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Implementation Consultant

3 months ago

London, Greater London, United Kingdom Capita Full time £40,000

Help strengthen our Configuration Pension Implementation Team.

We are currently looking for Pension Consultants to join our homebased team. The Configuration Team sit within our Implementation Department whose responsibility it is to implement first class pension administration solutions for our new and existing clients. Our span of projects can range from large blue chip strategic transformational deliveries through to small bespoke client solutions. Working closely with other stakeholders our activities and skills are wide and varied. Job Description

You will ensure all aspects of the transition and change project are delivered on time and to a high standard within a controlled project environment.

What you'll be doing:

  • Gathering and interpreting client requirements and processes, and translating these into system solutions
  • Managing system configuration activities and quality
  • Facilitating internal and external system training, and provide appropriate documentation
  • Troubleshooting and resolving client queries and issues
  • Mentoring and coaching Implementation Analysts
  • Conducting system configuration and testing quality control activities
  • Supporting the technical development of our technology platforms through participation in analysis and design, and specification production for new and/or enhanced developments
  • Undertaking system configuration and checking
  • Undertaking data analysis activities and checking
  • Undertaking project management activities including risk and issue identification and mitigation

What we're looking for:

  • Able to lead on projects and experience of managing/mentoring a team
  • UK Pension background: detailed understanding and ability to explain the difference between DB, DC, CARE and Annuities, how they are administered and a full understanding of system & process implications
  • Is able to explain: pension member records and their set up the relationships between members, Trustees, schemes, actuaries, funds and investments different types of Pension Schemes different types of member status' and applicable calculations for each Describe the regulatory bodies and their roles in this sector Demonstrate knowledge of system set up and use of parameters
    • Able to demonstrate capability and knowledge of pension/employee benefit technology platforms
    • Strong MS Excel skills, able to draft an automated excel calculator with basic formula; ability to use filters, sorting, pivot tables (rows, columns, grouping, filters and totalling), lookups, control totals, IF and nested IF statements and formatting of cells to specific guidelines
    • Good MS Access
    • Ability to understand requirements and able to produce specifications

About Capita Pensions Solutions:

At Capita Pension Solutions (CPS), we create and implement resilient and responsible pension strategies to help your organisation and your people look forward to a more secure financial future. From pensions administration and consultancy to the latest technology and engagement techniques, we help ensure sustainable investments which support your success. Join us and discover better ways to engage with and value today's employees.

What can we offer you?

In this role, you would have the opportunity to add real value from the outset and drive the direction of the team. whilst working on a host of high-profile pension projects that will help you learn and evolve new and existing skills. We also believe in offering flexible working solutions that suit your needs, whether that's from home, from your nearest Capita office.

Along with your base salary of upto £40,000 depending on experience we also offer:

  • Company matched pension, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two plenty more

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at or call and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.

Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.

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