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Ecommerce Merchandiser

4 months ago

Abingdon, Oxfordshire, United Kingdom Whittard of Chelsea Full time

Position title

  • Ecommerce Merchandiser
    Description
At Whittard, we're passionate about bringing luxury tea and coffee to our communities.

We've been achieving this goal since 1886, and have ambitious objectives to grow our business with each role being key in delivering these.

The Ecommerce Merchandiser role is an exciting opportunity to be part of this journey with the Ecommerce team at our Milton Park offices.

Reporting to the eCommerce Manager you will support the team in maximising sales through effective management of eCommerce platforms. You'll focus on optimising our web trading, analysing sales data and inventory management.

In return you'll benefit from hybrid working, generous holiday allowance, fantastic product discounts and investments in your professional training and development.


Responsibilities
Develop and implement online merchandising strategies to drive sales and enhance the overall customer experience.

  • Collaborate with the marketing team to align product displays with promotional campaigns.
  • Curate visually appealing and userfriendly online product displays, ensuring accurate representation of tea, coffee, and hot chocolate assortments.
  • Optimize product listings, imagery, and descriptions to maximise customer engagement.
  • Utilise analytics tools such as Google Analytics to monitor and analyse customer behaviour, traffic patterns, and conversion rates.
  • Regularly review sales data and customer feedback to identify trends and opportunities for improvement.
  • Collaborate with content creators to develop compelling product descriptions, educational content, and multimedia assets to enhance the online shopping experience.
  • Monitor inventory levels and collaborate with merchandisers to ensure stock availability.
  • Implement strategies to reduce excess inventory and minimise outofstock situations.
  • Continuously explore and implement improvements to the user interface and overall online shopping experience.
  • Conduct A/B testing

About You
Develop and implement online merchandising strategies to drive sales and enhance the overall customer experience.

  • Collaborate with the marketing team to align product displays with promotional campaigns.
  • Curate visually appealing and userfriendly online product displays, ensuring accurate representation of tea, coffee, and hot chocolate assortments.
  • Optimize product listings, imagery, and descriptions to maximise customer engagement.
  • Utilise analytics tools such as Google Analytics to monitor and analyse customer behaviour, traffic patterns, and conversion rates.
  • Regularly review sales data and customer feedback to identify trends and opportunities for improvement.
  • Collaborate with content creators to develop compelling product descriptions, educational content, and multimedia assets to enhance the online shopping experience.
  • Monitor inventory levels and collaborate with merchandisers to ensure stock availability.
  • Implement strategies to reduce excess inventory and minimise outofstock situations.
  • Continuously explore and implement improvements to the user interface and overall online shopping experience.
  • Conduct A/B testing

Job Benefits

  • Generous holiday allowance + enjoy your birthday off
  • Up to 50% store discount on Whittard products.
  • Monthly product allowance.
  • Autoenrolment Pension scheme.
  • Access to our wellbeing portal and Employee Assistance Programme
  • Flexible working opportunities.
  • Selection of family friendly benefits.
And much much more

  • Whittard of Chelsea is an Equal Opportunity Employer. We thrive to be a diverse and an inclusive organisation. We want to be a place where differences are recognised and celebrated, with a workforce that builds teams from all individualities, backgrounds, and experiences._
  • Together as a Whittard family, we continue to create a culture that encourages, supports, and inspires all our employees to have a voice, to make a positive difference in helping to develop our ambitious brand_

Hiring organization

  • Whittard of Chelsea
    Employment Type
  • Fulltime
    Job Location
  • First Floor West, 25 Western Avenue, Milton Park,, Abingdon, OX14 4SH
    Working Hours
  • 37.5
    Date posted
  • 19th March 2024
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