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Bank Hospitality Assistant
3 months ago
Are you naturally gifted when it comes to providing top-notch service with an added touch of luxury? We are on the lookout for a Hospitality Assistant to be part of our team. Your tasks will include helping with meal service, keeping water jugs filled, setting up and clearing tables, maintaining temperature records, stocking the bistro, and catering to residents' non-care related needs. If you have a flair for hospitality and enjoy making people feel welcomed and comfortable, we would love to hear from you for this fantastic opportunity.
We offer some fantastic rewards and benefits, such as:
- Complimentary meal for all team members per shift.
- Extra pay for Bank Holidays.
- Additional Annual Leave entitlement with extra leave for team members working with us for 3 years or more.
- Cycle to Work scheme to save on commuting expenses and boost your health.
- Special day off for Milestone Birthdays.
- Company sick pay exceeding statutory entitlement (based on service length).
- Referral bonuses through our Refer a Friend Scheme.
- Various recognition and staff appreciation programs.
- Long service awards for dedicated team members.
And many more benefits
Location: Woodland Grove, Rectory Ln, Loughton IG10 3RU
Hours: 0 hours BANK - Weekends only
Pay: £12 per hour
Contract: BANK
Shift: Days
What is required for success:
As Hospitality Assistants, you will support our care teams in providing outstanding hospitality services, assisting the Head Chef, Reception Teams, Housekeeping, and Lifestyles Team.
This role plays a pivotal part in the lives of our residents and their families, therefore excellent people skills, along with strong organizational abilities are vital. If you have previous experience in the hospitality sector and a passion for caring, this role is tailored for you.
Key responsibilities as a Hospitality Assistant:
- Assisting with meal service in resident rooms or dining areas.
- Regularly refilling water/drink jugs in resident rooms.
- Setting up and clearing tables during meal times.
- Monitoring temperature records of fridges and service stations.
- Ensuring the Bistro is well-stocked and presented professionally.
- Attending to residents' non-care-related needs.
To excel in this role, you should:
Essential Criteria
- Prior experience in a similar role within a luxurious environment.
- A positive attitude and a dedication to providing top-quality service for our residents.
- Experience in customer-facing roles and building relationships with internal and external stakeholders.
Desired Personal Attributes:
- Reliable and punctual.
- Effective team player.
- Professional appearance and demeanor.
- Understanding and sensitivity to working in a care home setting.
- Capable of forming strong relationships and representing the organization in a professional manner.
- Able to build trust, show awareness of individual differences, and go the extra mile with enthusiasm.
- Committed to team and home objectives.
- Open to growth and learning opportunities at work.
- Capable of staying approachable and calm under pressure.
Our mission is to create exceptional living spaces where everyone is valued as part of our Family
- Family
- Integrity
- Respect
- Exceptional
- Sustainable
Begin your journey with us today and make a positive impact
If you are prepared to embark on this rewarding journey, do not hesitate to submit your application today
