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service advisor
3 months ago
York, United Kingdom | Posted on 30/04/2024
- Salary OTE up to £32,000 depending on experience
- City York
- Province North Yorkshire
- Country United Kingdom
- Postal Code YO32
We are recruiting for a Service Advisor, to join our team in York.
Across our sites we have a stable workforce of over 450 people, many of whom have been with us for years. But we're always on the lookout for good people, so even if a specific job isn't being advertised, the chances are we'll want to talk to you.
Because our recruitment philosophy is that we recruit for attitude and train for skills. Which means that although we're often looking for specific technical skills, if you like working with customers are attracted by our Family Values of Fit, Fun, Family and Fearless, you'll fit in well here and we'd like to hear from you even if you have no experience of the automotive industry.
We'll expect you to work hard but in return we'll offer you a competitive package, flexible working hours and a real opportunity to progress: we prefer to promote from within.
This is a fabulous opportunity to join both a successful brand and family run business. We are looking for an enthusiastic individual with a desire to experience and learn more about the brand. If you are looking to join the Automotive Industry then this is a brilliant opportunity for you, and a lifelong career choice.
About Us
Our business started over 60 years ago and has been in the same family ever since. From our very humble beginnings, we have grown to be in the top 100 car dealers in the country, with an ambition to be in the top 50 very soon. Across our 16 businesses we have a stable workforce of over 400 people, many of whom have been with us for years. We are always on the lookout for nice, genuine people who genuinely care about our customers and have a can-do attitude.
Our recruitment philosophy is that we recruit for attitude and train for skills, which means that although we're often looking for specific technical skills, if you like working with customers and you are attracted by our Family Values of Fit, Fun, Family and Fearless, you'll fit in well here and we'd like to hear from you even if you have no experience of the automotive industry.
We offer manufacture training for product knowledge to give you the technical skills you need to be a "top one percenter".
You must possess an outrageous ambition to want to be the best and you won't let anyone stop you.
What we offer:
- A competitive salary to be discussed upon application.
- 22 days annual leave, increasing with length of service.
- Preferential rates for servicing and repairs on your family and friend's cars.
About You
You must be able to work as part of a team of Service Advisors in a busy, fast past and rewarding environment. Customer focus, relationship maintenance and communication skills are of paramount importance in this role.
As a Service Advisor your duties will include dealing with all customers in a professional and prompt manner, portraying a positive first impression of the Service Department. Advising Customers on technical queries and issues they may have, you will be first point of contact for booking in vehicles into the workshop for work to be carried out informing customers of the progress of their vehicle.
To maintain a presentable appearance and hygiene, ensuring that work wear is regularly cleaned.
You must hold a current valid clean driving license.
Hours
Working hours are 46.33 hours on a shift system by rota.
Monday to Friday 8am to 5.30pm and 8.30am to 6pm. 1 in 3 Saturdays.
