Cancer Support Worker

2 weeks ago


Fulwood, Sheffield, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time
Looking for a new challenge with clinical and admin responsibilities?


We are looking for a Cancer Support Worker based within the Chemotherapy Unit who will undertake administration and clinical tasks to support patients through their treatment.


You will be warmly welcomed and be a key part of the team working to deliver personalised care and supporting our nursing team to deliver Pre-Treatment Assessments and Holistic Needs Assessments for all our patients.


We work hard to deliver excellent care to our patients and their families and we all play our part to ensure the best possible care is given, working together to create a positive team spirit with strong communication.


This role is a fixed 2 year post but we would really like to make this permanent and this is an opportunity for you to help us influence and prove the value you add whilst learning loads of new skills along the way.


The Cancer support workers role is to develop and provide holistic needs assessments service for cancer patients and assist, support and co-ordinate the pathway for patients under the supervision of the Chemotherapy Team.

A large part of the role will be to be responsible for providing administrative and coordinative support to patients, families, providing holistic needs assessments.

Working under the supervision of the clinical nurse specialists.

You will provide clinical support to the Cancer Specialist Nurses within a clinical environment. Duties to include venepuncture, central venous device management. Performing investigations such as vital signs assessment, height and weight checks, Blood glucose monitoring and ECG's. Collecting relevant samples such as bodily fluids.

We have 9000 fantastic people working hard to deliver quality services to our patients.

What ever the role, you help to look after 370,000 people in our local area and give specialised care to 1.5 million people across Lancashire & Cumbria.


Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients and staff, ensuring we keep thriving & delivering outstanding healthcare across our local towns.


We have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done.


Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something to be really proud of.


  • Contribute to the assessment, implementation and evaluation of care to meet patients' needs in accordance with agreed local and national standards and evidence based guidelines.
  • Understand that there will be frequent exposure to distressing/highly distressing situations and when to seek appropriate support/advice
  • Support and provide patient education and health promotion
  • Support patients with cancer and their families to access appropriate information and support, by signposting to a range of clinical and support services
  • Under supervision of the CNS deliver patientcentred, support and education as necessary to noncomplex patients.
  • Arrange and book appropriate outpatient appointments.
  • Document and monitor all aspects of care coordination and service delivery, supporting data collection for audit and outcome data.
  • Plan straight forward tasks and work guided by SOP's, protocols and procedures.
  • Deliver patientcentred, selfmanagement support and education as necessary to noncomplex patients, including how to selfassess
  • Encourage and support active and healthy lifestyle choices
  • Coach patients and carers to understand what signs, symptoms or situations to be aware of that would indicate concern, such as side effects of anticancer treatment.
  • Coach patients and carers on how to make contact when they feel that their condition or needs have changed, including what to do out of hours
  • Contribute to the management of risk and maintain patient safety, conforming to health, safety and security legislation, policies, procedures and guidelines.
  • Identifying own development needs and agreeing development plans for these needs with supervisor
  • Ensure that confidentiality of patient records is strictly maintained
  • Participate in Trust and Directorate audits as required
  • Comply with all Health and Safety requirements within the trust
  • Proactively support and contribute to audit processes, governance, research, clinical research trials and service development
  • Assist in setting, monitoring and maintaining standards of care to improve the patient experience and outcome of care.
  • Maintain and develop own professional competence and skills within scope of role
  • Act as a role model, presenting a positive image of self, team and the organisation
  • Demonstrate an awareness of the limits of own practice and knowledge and when to seek appropriate support/advice.
  • Communicate information with a high degree of empathy, understanding, diplomacy, honesty and integrity
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