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Senior Medical Secretary Urology, Wrh

3 months ago


Worcester, Worcestershire, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time
To deal with incoming mail and all of the Consultants correspondence. Including generating own correspondence as agreed with the Consultant. To input information onto computers for clinical audit.

To type discharge summaries, clinic letters and any other official correspondence including medical reports and complaint responses from digital dictation.

To undertake copy typing as required. To arrange meetings and maintain the Consultants Diary. To handle enquiries from patients, relatives, GPs, other hospitals and Consultants, initiating appropriate responses. To process GP referral letters and arrange outpatient appointments and domiciliary visits.


To review the Patient Target List with Consultant to ensure that patients are seen within the current National time-scales and take responsibility for initiating extra operating lists, seeking authorisation from the Directorate Management team when necessary.

To understand National RTT timeframes and the rules of waiting list management To add patients to & manage the waiting lists and make minor changes to the waiting list for subsequent approval by the Consultant.

To provide training and supervision for any junior or temporary secretaries allocated to the speciality. To receive investigation reports drawing the Consultants attention to same and taking any necessary follow-up action.

To have a working knowledge of electronic patient records. To liaise with Medical Records, Outpatients, Radiology and other relevant internal and external departments with regard to patient care. To ensure that Consultants absence is promptly communicated to all relevant people and departments. To ensure that cover is provided for other secretaries during periods of absence through holiday or sickness.

Outpatient appointments and waiting lists are computerised. The post holder will need to liaise with the appropriate manager of the systems and comply will Trust policies.

General Responsibilities To take an active part in team meetings, sharing information and raising issues relating to quality or areas for improvement, and suggesting possible solutions.

To order stationery and report faults with equipment.

To observe absolute confidentiality of all information obtained in the course of your work. To report any accident or untoward incidents or complaints. To act always in a manner which will promote a good image of the department.

To undertake other duties commensurate with the post and grade as requested by the Directorate Manager or General surgery Consultants within the constraints of the existing workload.