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Information Technology Support Engineer

3 months ago

Aberdeen, Aberdeen City, United Kingdom Grace May Full time

IT Support Engineer

Please make sure you read the following details carefully before making any applications.

We have a fantastic opportunity for an IT Support Engineer to join a highly regarded company based within their Aberdeen Office.

The Role

This role position is ideal for someone who has strong experience in 1st and 2nd line support and also strong communication skills. As an IT Support Engineer, you will be part of a dynamic IT team.

Responsibilities

  • Provide desktop and remote support end to users and clients
  • Help monitor and maintain IT systems and servers
  • Assist in keeping group websites up to date and functional
  • Assist in IT documentation and business processes for continual improvement
  • Ability to liaise with external advisers and service providers
  • Assist in the preparation of reports and service planning

Requirements

  • Two or more years experience in an IT Support role
  • Strong customer service skills
  • Experience with VM Ware
  • Knowledge of Networking protocols
  • Experience with Active Directory
  • Experience with Microsoft Office 365

The Benefits

  • Planned career progression
  • Great team environment
  • Regular off-site training
  • excellent working environment
  • Service level awards and incentives

This is an excellent opportunity for an IT Support Engineer to work within a dynamic and busy environment, with scope for development and career progression. If you are interested in finding out more, please apply.