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Resource Planner

3 months ago

Hounslow, Greater London, United Kingdom London Borough of Hounslow Full time
Job description

Would you like to be a part of The London Borough of Hounslow, whose diverse workforce are committed to making a positive difference for our residents and visitors by ensuring the quality of our services are maintained to a high standard?

Hounslow Council is an outstanding council serving an outstanding borough.

With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships across the borough which have transformed how we serve one of London's most diverse boroughs.

Hounslow is the world in one place, full of potential, but a borough hit hard -socially and economically -by Covid-19.

We have stepped up for our residents and businesses like never before.

About The Role
Sandbanks is a Care Home for older People located in Bedfont, Feltham. It provides residential care for 60 older people.


This is a great opportunity for a proactive and experienced administrator to join our team and to help towards a better care service for our residents.

You will be providing administrative task and support a friendly and engaging team.

You will often be working on several tasks at any one time, so you'll need to be comfortable working at pace and organising your time.

The role will also involve engaging with the team and wider stakeholders from across the organisation so you will need to be able to build trust and rapport quickly and effectively.


Key Responsibilities:

  • To prepare the planning for service delivery, Planning, prioritising and allocating work to care workers and senior care workers and agency on a weekly basis, to meet the needs of the service. Allocate new service users to identified units and to cover annual leave and organising emergency cover for short notice absences, ensuring the service users' needs are met.
  • To maintain an effective performance planning system for all staff. To report and analyse the service performance data to ensure improvements are achieved over an agreed timescale.
  • To fully participate in the Registered Managers meetings and support and work in close liaison with other professional service which provide services to the Regulated Services.
  • To Provide and maintaining customer records and invoices and carry out closure and destruction of case and other files and or Archiving. Providing photocopying, collating and postal services.

Your Skills:

  • We're looking for a confident and curious team player with experience of working as an administrator. You should have some experience of working in a busy office or providing support to the team.
  • You will be happy to work with a wide range of colleagues; managing and prioritising the different requests that may come to you.
  • With strong IT skills (e.g., Word, Excel, Outlook) and an openness to growing those skills further through our internal.
4. you'll be passionate about getting things done and the quality of the work that you do If you're open to learning new skills and developing new approaches, this could be the perfect next step

Professional Qualifications:

Essential for the Role:

Enhanced DBS check is required for the role.

We Harness the Mix
We value diversity in its broadest sense.

We're committed to creating an inclusive culture where everyone is able to be themselves, give of their best and reach their full potential.

We believe that a diverse workforce helps us to better understand our communities and deliver the best services for our residents.

**Interviews will be held on 22nd August 2023.