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Retail Implementation Team Member

3 months ago


Nuneaton, Warwickshire, United Kingdom Holland & Barrett Full time

This role is field based covering the Midlands/North area spending extended periods of time away from home over a 7-day week.


Welcome to the forefront of health and wellness innovation As a Retail Implementation Team Leader at Holland & Barrett International, you will be at the helm of driving our mission to empower individuals on their journey to a healthier and happier life.


With your passion for creating exceptional retail experiences, you will play a pivotal role in translating our brand's vision into reality on the shelves.


Join us in shaping the future of health and wellness as we forge ahead with a dedicated team, turning our stores into havens of well-being and positivity.


The Role

The Purpose of the Role:

  • To Partner Implementation, Regional & Store teams through operational transition of stores investment with an unrelenting focus on customer centricity, colleagues and best in class execution.
  • Ensure retail colleagues have regular and structured communication throughout the endtoend critical path.
  • To coordinate, support and oversee all demerchandising and merchandising activity for store investments.
  • Maintain maximum customer offer during preclosure enabling periods, trading refits and champion a customer first, both internal and external, mindset for all programme and phasing activity.
  • Adhere to company merchandising standards at all times, calling out any risks and/or to customer look, feel and shopping experience.
  • Submit weekly reporting to programme teams on progress, risks & issues.
  • Develop and share programme/project progress and dashboard reporting.
  • Ensure all relevant policies and procedures are in place for stores at completion.
  • Ensure all snagging/defect issues are raised and quick project close out is achieved.
  • Ability to work collaboratively with colleagues from any business area or work stream.
  • Work closely and in partnership with the wider project teams for all store investment activity.
  • Ensure store teams are fully supported throughout the transition and fully onboarded in advance.
  • Accept accountability with the support of Retail teams with signing off stores as complete.

The Person

Key Requirements:

  • Good level of Retail operational experience.
  • Strong customer focus (internal, external and endconsumer).
  • Excellent communication and listening skills.
  • Experience with instore merchandising.
  • Ideally experienced in retail conversion or investment/refit programmes.
  • Good level of computer literacy, in particular Microsoft Outlook, Word, Excel, PowerPoint.
  • Ability to adapt and learn new systems, procedures and comfortable with working in a change environment.
  • An ability to work independently alongside working collaboratively.
  • Clean UK driving licence to drive multiple colleagues to a given location.

What we offer

Our Benefits for this role include, but not limited to:

  • H&B Employee Discount
  • 25%
  • Pension company contribution
  • Exclusive benefits, free advice and savings from a range of retailers and providers
  • And many more


We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace.

In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.


Division:

UK&I

City:

Nuneaton

Country:

UK

Job Type:

Full Time

Number of Hours:

37.5

Contract Type:

Fixed Term Contract

Closing Date:

13 May 2024