Head of Technology

2 weeks ago

Morpeth, Northumberland, United Kingdom Find Your Flex Full time

Service / Function

Employees


Lead a team of software engineers, technology architects, infrastructure engineers, cybersecurity experts and support staff who can support and enable colleagues to work in an environment which maximises technology to improve the efficiency and effectiveness of services.

The current staff complement across the service is circa 59 FTE.

Budget

Job Purpose
- designed and owned from start through to implementation and delivery.


The postholder will provide expert advice on the shape of the technology strategy and supporting programmes and contribute significantly to the shape and content of the technology elements of the Council's transformation programme whilst understanding and addressing the need to keep existing arrangements effective and continuously improving.


To play a full and positive role as a member of the Council's Senior Management Team ensuring the delivery of effective strategic direction, leadership and resource management ( people, finance and other assets) and use of prioritisation to secure the best possible delivery of public services across the locality and maximise the Council's role in finding ways of delivering services which provide best value for money.


Lead by example and foster a culture, both with the Directorate and across the Council, which engages all staff and partners in the development and delivery of services which meet residents' needs and expectations.


Key functional responsibilities

  • Lead the design and build of the Council's Technology Strategy with supporting architecture and activities to help both members and officers make best use of reliable and robust technology to inform the provision of sustainable services which provide best value for money and customer experience. All this activity needs to make best use of cloudbased solutions and be codesigned with appropriate services to ensure they understand and are able to fully utilise new tools.
  • Support Members of the Council, the Director, Executive Director, and the Chief Executive in developing the vision and priorities for the County and ensure best advice is provided on the most appropriate response to internal and external pressures for transformational change where technological solutions are key to long term success. This postholder has a particular responsibility to ensure that technology action plans balance support for existing infrastructure whilst making the most of new opportunities. This information is also needed to create a performance framework which uses robust and up to date information so that resources can be realigned wherever necessary. Having the right corporate architecture will be key both in having the best corporate solutions as well as contributing to the rationalisation of systems which are too narrow in focus and less sustainable.
  • Manage well the interface between Elected Members and Officers within the Directorate, maintaining and developing essential Member / Officer partnerships and processes which support and promote a positive and respectful relationship between Members and Officers.
  • Champion a coherent multi agency approach to service delivery and provide leadership, and management of the team within the Directorate to ensure the delivery of the Council's priorities and provision of highquality, costeffective services based on community needs.
  • Where appropriate, participate in and develop the Council's commitment to actively collaborate in major local and regional partnerships to achieve, within the overall strategy, maximum benefit for the Council and its communities. These partnerships will be essential to understand new opportunities which can be used in the organisation to effect positive change.
  • Contribute to successful management of the Council's reputation, ensuring that it always acts in the best interests of Northumberland and that its activities are explained to stakeholders in an open and transparent manner.

Principal accountabilities

  • Act as the Council's technical adviser on the digital strategy and programme and support the Director, Executive Director and other colleagues in making sure the Council has all necessary arrangements in place to maximise both existing technology as well as shape future provision in order to provide user/ centred and costeffective solutions which support timely and effective service delivery. Having the right architecture and efficient processes will help the organisation be assured that it is using smart solutions in the right way, at the right time and in a way that best meets different people and communities needs whilst securing significant cost efficiencies.
  • Deputise for the Director of Digital and IT when requested.
  • Oversee the provision of timely and accurate advice to the Director, Executive Director, Chief Executive, Cabinet, and all Members, to ensure provision of highquality professional advice on matters which will ensure services

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