IT Technician

We are working with a fantastic client in the education sector that are looking for an IT Technician in Norwich.

that will be responsible for all day-to-day support and management of the technology equipment deployed at the site and to be the first pointof contact for all ICT related Issues.

The technician will be need be a resourceful and proactive self-starter as a significant quantity of their daily work will not be directly supervised by central technical staff.

• Problem solving hardware and software, either remotely or with the end user;
• Configuring and installing replacement workstation devices and performing regular preemptive checks on deployed equipment;
• Maintaining and adjusting fixed inclass audio/visual equipment;
• Supporting printers and photocopiers and reporting faults to 3rd party support companies;
• Replacing and reordering hardware and device consumables as directed;
• Dealing with daytoday user requests for password changes and account resets;
• Assisting other members of the wider trust ICT team time as directed and required;
• Maintenance and support of the school's Management Information Systems;
• Ensuring that the school's website remains online;
• Monitoring and administration of the school's internet filtering system;
• Working with the assistance of regional network manager to support and maintain the schools core systems and networks;