Receptionist

2 weeks ago


Bristol, Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

As an organisation we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.

Click on this link to find out about our values

Main Duties and Responsibilities

The post holder will have clear and effective communication skills with a professional and courteous manner when dealing with patients, members of the public and other theatre and hospital staff and observe the Trusts code of confidentiality

Scope and Accountability

Work closely with the Theatre teams and liaising with Band 6/Team leader of each theatre; To liaise when required with theatres and ward staff; Liaise when required with CSSD and other ancillary departments.

Direct Patient Care

Support ambulatory day of admission patients from admission suites to anaesthetic room; Contribute to the ongoing support of patients and their family members during the transfer to theatre; Remain with patients in the anaesthetic room until relieved by anaesthetic assistant; Transport patients from theatres to recovery; Transport patients from recovery back the ward; Communicate in a manner and pace appropriate to the patient's ability, personal beliefs and preferences within Trust and legal constraints.

Indirect Patient Care

Support, welcome and assist visitors to the ward area; Liaise with other professionals as required within the boundaries of the role; To undertake domestic duties as required e.g. cleaning floors in theatres, moving clinical waste and sharps bins, as required and in line with current Infection control guidelines; Assist with stocking of unit – sterile supplies and pharmacy; Assist in stocking theatre hats, blue slide sheets, oxygen masks and oxygen tubing; Emptying sterile instruments and putting away in appropriate storage place; Assist the materials management team in storing stock; Assist with the storing of IV fluid stock when delivered by pharmacy; Transport soiled instruments and clinical waste to designated collection points; Participate in the orientation and support of new portering staff; Handle and transport specimens, in line with Trust Policy; Report damaged equipment to the appropriate person; To observe health and safety regulations at all times.

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.


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