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Pricing Systems Administrator

3 months ago


Watford, Hertfordshire, United Kingdom Wickes Full time

We're currently recruiting for a Pricing Systems Administrator to join our wider Commercial Data Operations Team, in our Watford Support Centre.


You'll support the Commercial teams and the wider business by delivering business critical analysis, allowing the business to practice data led decision making.

You'll achieve this by clear and concise communication of occasionally complex information, suitable for various audiences, to support the commercial teams in a wide variety of areas.

These will include price and promotions, competitor prices, promotions and range, and a wide variety of other business metrics.

This will allow the Wickes business to adapt and thrive in the fast moving world of modern retail, increasing customer loyalty, sales, profit and market share.

This role is primarily a data entry role, within the role your main responsibilities will include collecting and entering data in databases and maintaining accurate records of valuable company information:

Role overview:

  • See your product through its journey from its original source, anywhere in the world, right through to it being put onto the shelves in one of our stores
  • Maintain and update records within various management information systems
  • Update the system with products discounts/support on a regular basis
  • Assist Pricing Manager with general queries relating to pricing
  • Day to day responsibilities including liaison with commercial teams, creating information to ensure our products are correctly inputted into the system
  • Working across various different systems within the role so it important for you to be detail oriented
  • Dealing with sensitive nature on a day to day basis
  • You will have to work to tight deadlines
  • From day one you can expect to be trusted with real responsibility, as this role is vital within our business.
  • Provide administrative support to ensure all pricing requirements are met within set SLA's
  • Responsible for the conversion and uploading of price changes
Specific responsibilities - Product

  • Insert customer and account data by inputting text based and numerical information from source documents within time limits
  • Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
  • Review data for deficiencies or errors, correct any incompatibilities if possible and check output
  • Research and obtain further information for incomplete documents
  • Generate reports, store completed work in designated locations and perform backup operations
  • Scan documents and print files, when needed
  • Keep information confidential
  • Respond to queries for information and access relevant files
  • Comply with data integrity and security policies
Specific responsibilities - Price

  • Update the system with products discounts/support on a regular basis
  • Assist Pricing Manager with general queries relating to pricing
  • Provide administrative support to ensure all pricing requirements are met within set SLA's
  • Responsible for the conversion and uploading of price changes
  • Receiving and evaluating pricing information from suppliers
  • Analysing cost changes and the potential impact on the business
  • Managing product and pricing data on the inhouse systems
  • Working with colleagues to decide costing strategies
  • Calculating process for customers
  • Managing customer requirements and resolving queries
  • Resolving pricing issues

What are we looking for:

We are also looking for:

  • Extensive administration or retail experience
  • Excellent customer service, communication and interpersonal skills
  • Highly organised, methodical and has high attention to detail
  • Able to work under pressure to tight deadlines
  • Highly proficient in IT systems
  • MS Applications
  • Ability to understand and write technical documentation
  • Proven data entry work experience, as a Data entry operator or Office clerk
  • Familiarity with administrative duties
  • Typing speed and accuracy
  • Excellent knowledge of correct spelling, grammar and punctuation
  • Confidentiality
  • Organisation skills, with an ability to stay focused on assigned tasks
What can we offer you?


You'll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us.

We also have an early careers network to support you if you're in your first few years of your career.

We'll also equip you with a benefits package that includes

  • Competitive bonus
  • Saveasyouearn scheme
  • Private Medical and Life Assurance
  • Contributory pension scheme
  • Colleague discount
  • Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme
Our widely recognised wellbeing strategy is something we're proud of at Wickes.

As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support.

You'