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Service Advisor

3 months ago

Sheffield, Sheffield, United Kingdom BMW Group Retail Full time
Sytner Sheffield is looking for a Service Advisor.

Your role


As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop.

You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have.

You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers.


This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need.


Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.


Your role
Ideally, you will have excellent organisational and administrative skills along with good attention to detail.

A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment.

Working knowledge of Kerridge would be advantageous, but not essential.

Rewards


Your hard work will be rewarded with subsidised Manufacturer Car Purchase Scheme for you and your family, discounted MOT and servicing, a colleague introduction reward scheme, discounted gym membership, discounts with popular high street retailers, and access to training courses at the
BMW Training Academy.


Similar searches:

BMW, Permanent, Full-time, Sales / Customer Service, Competitive

Retailer
Sytner Sheffield

Location
Sheffield

Salary
Highly Competitive

Starts
04 May 2023

Closes
31 May 2023

Brand

BMW

Contract Type
Permanent

Hours
Full-time

Business Area
Sales / Customer Service