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IT Manager
4 months ago
Permanent – Full time – Salary: (doe) – Location: Cardiff | Hybrid
Are we the business for you?
Capital is a growing business; we are a commercial law firm and a consultancy business with headquarters in Cardiff and offices in London and Paris.
Working with clients across the country and around the world, we have developed a distinctive organisation, providing the highest quality services across the private, public, and third sectors.
We aim to be exceptional, both in the way we work and in the combination of our services.The Role
You will be tasked with the day-to-day management and development of the IT function and its personnel.
Your primary goal is to ensure that the services provided by the onsite team align with contractual commitments and industry best practices.
Additionally, you will serve as a business partner to the legal teams, fostering a collaborative environment to leverage our technology offerings in support of the organization's strategic objectives.
Collaborating closely with the firm's Managed Service Provider (MSP), you will oversee the functionality of the firm's IT systems to ensure they meet operational requirements.
Key CompetenciesStakeholder Management & Business PartneringnManaging stakeholder relationships, attending departmental meetings, having full accountability for feeding back accordingly.
Collaborative working with a strong focus on business partnering.nIdentifying opportunities and implementing technology improvements that meet the diverse needs of the stakeholders.nTo attend Legal Team meetings feeding back key messages/concerns to the Head of IT and supporting timely resolution of follow up actions.nTo perform regular reviews with the business to ensure that IT is aligned with the requirements of the core business.nTo contribute to the vision of the IT development.nTo deputise for the Head of IT when required and representing the function at key business meetings.
People ManagementnManaging the IT function to ensure that the service delivered to the customer is in line with contractual commitments and best practice.nManage the on-site IT support team through regular 1:1's, support, and coaching to ensure all aspects of the team's delivery are meeting business requirements, including project delivery, application and training support and on-site technical services.
Specialist Technical SupportnTo work with the firms MSP to ensure management of the network infrastructure, servers, workstations, and software.nTo conduct regular reviews with the MSP and the business to ensure high levels of service to the end users.nMaintain business software applications in conjunction with the MSP and associated 3rd parties.nHands on support on 365 tenancy and associated infrastructure.nTo work with the MSP to ensure deployment of patches, fixes, and IT Best Practice adopted.nEnsure all security aspects of the business are covered with MSP and Local IT Team.nManage the residual on-site infrastructure – internet connectivity, access control system, phones, printers, wireless access, switches, backups/disaster recovery tests.nTo work with all relevant parties to ensure Cyber Essentials / Cyber Essentials Plus standards are met and maintained.nIdentify, plan and cost future development and upgrades to the ICT infrastructure by working with the MSP.nResponsibility for back-up systems.
Requirements and experience:
nExperience of managing an Inhouse IT Team with provision in an MSPnProven track record of building relationships between IT and the BusinessnExcellent communication skillsnProven track record of stakeholder managementnA minimum of 5 years' experience of IT in a legal environmentnAn understating of Network Topologies, Protocols, and Infrastructure/MimecastnAn understanding of IT SecuritynExperience of Microsoft Azure/365 with a hands-on approach working alongside the MSPnAble to manage and prioritise tasks and time efficiently, and able to work with minimum supervision.nAble to thrive in a fast-paced environment and successfully manage multiple deadlines.nA working knowledge of ITIL and ISO practices.
In return, we offer.flexible working:
you will have the ability to work between home and the office as required
nhealth and wellbeing:
subsidised in-person and virtual yoga, wellbeing events and our 'Time to Move' scheme, offering colleagues time to simply get away from their desks
nexcellent rewards and benefits:
competitive pension scheme, comprehensive health plan, life assurance, option to buy/sell annual leave, recognition scheme, cycle to work scheme, 1x a week Chiropractor onsite, Chef onsite - free lunch on Mondays and Tuesdays, shower facilities onsite, regular social events, and lots great location and working environment:
Cardiff is a fantastic place to live and work.
Our office, in the city centre, is right in the middle of it all, yet only a short drive from some of the best of the Welsh countryside.
__________________________________________________________________________________We are committed to maintaining an inclusive work environment.
We encourage equality and diversity and treat all job applicants and colleagues fairly — regardless of age, gender, disability, ethnicity, religion or any religious or cultural beliefs, marital status and civil partnership, sexual orientation, pregnancy, and maternity.
We have no tolerance for discrimination.Here, we can be ourselves, succeed on merit, and grow with people from all walks of life.
